@inproceedings{suendermann-etal-2009-handsome,
    title = "A Handsome Set of Metrics to Measure Utterance Classification Performance in Spoken Dialog Systems",
    author = "Suendermann, David  and
      Liscombe, Jackson  and
      Dayanidhi, Krishna  and
      Pieraccini, Roberto",
    editor = "Healey, Patrick  and
      Pieraccini, Roberto  and
      Byron, Donna  and
      Young, Steve  and
      Purver, Matthew",
    booktitle = "Proceedings of the {SIGDIAL} 2009 Conference",
    month = sep,
    year = "2009",
    address = "London, UK",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-sig-urls/W09-3952/",
    pages = "349--356"
}