@inproceedings{sidner-etal-2000-lessons,
    title = "Lessons Learned in Building Spoken Language Collaborative Interface Agents",
    author = "Sidner, Candace L.  and
      Boettner, Carolyn  and
      Rich, Charles",
    booktitle = "ANLP-NAACL 2000 Workshop: Conversational Systems",
    year = "2000",
    url = "https://preview.aclanthology.org/fix-sig-urls/W00-0301/"
}