@inproceedings{munkova-etal-2013-identifying,
    title = "Identifying Social and Expressive Factors in Request Texts Using Transaction/Sequence Model",
    author = "Munkov{\'a}, Da{\v{s}}a  and
      Munk, Michal  and
      Fr{\'a}terov{\'a}, Zuzana",
    editor = "Mitkov, Ruslan  and
      Angelova, Galia  and
      Bontcheva, Kalina",
    booktitle = "Proceedings of the International Conference Recent Advances in Natural Language Processing {RANLP} 2013",
    month = sep,
    year = "2013",
    address = "Hissar, Bulgaria",
    publisher = "INCOMA Ltd. Shoumen, BULGARIA",
    url = "https://preview.aclanthology.org/fix-sig-urls/R13-1065/",
    pages = "496--503"
}