@inproceedings{xu-1991-zi, title = "自動化中文電話總機輔助系統 ({ACTOA}: Automatic {C}hinese Telephone Operator Assistant) [In {C}hinese]", author = "Xu, Ren-Rong", editor = "Lee, Hsi-Jian", booktitle = "Proceedings of Rocling {IV} Computational Linguistics Conference {IV}", month = aug, year = "1991", address = "Pingtung, Taiwan", publisher = "The Association for Computational Linguistics and Chinese Language Processing (ACLCLP)", url = "https://preview.aclanthology.org/fix-sig-urls/O91-1005/", pages = "167--191" }