@inproceedings{arora-etal-2009-identifying,
    title = "Identifying Types of Claims in Online Customer Reviews",
    author = "Arora, Shilpa  and
      Joshi, Mahesh  and
      Ros{\'e}, Carolyn P.",
    editor = "Ostendorf, Mari  and
      Collins, Michael  and
      Narayanan, Shri  and
      Oard, Douglas W.  and
      Vanderwende, Lucy",
    booktitle = "Proceedings of Human Language Technologies: The 2009 Annual Conference of the North {A}merican Chapter of the Association for Computational Linguistics, Companion Volume: Short Papers",
    month = jun,
    year = "2009",
    address = "Boulder, Colorado",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-sig-urls/N09-2010/",
    pages = "37--40"
}