@inproceedings{hastie-etal-2002-automatic,
    title = "Automatic Evaluation: Using a {DATE} Dialogue Act Tagger for User Satisfaction and Task Completion Prediction",
    author = "Hastie, Helen Wright  and
      Prasad, Rashmi  and
      Walker, Marilyn",
    editor = "Gonz{\'a}lez Rodr{\'i}guez, Manuel  and
      Suarez Araujo, Carmen Paz",
    booktitle = "Proceedings of the Third International Conference on Language Resources and Evaluation ({LREC}{'}02)",
    month = may,
    year = "2002",
    address = "Las Palmas, Canary Islands - Spain",
    publisher = "European Language Resources Association (ELRA)",
    url = "https://preview.aclanthology.org/fix-sig-urls/L02-1143/"
}