@article{sowa-1998-book, title = "Book Reviews: Language at Work: Analyzing Communication Breakdown in the Workplace to Inform Systems Design", author = "Sowa, John F.", editor = "Hirschberg, Julia", journal = "Computational Linguistics", volume = "24", number = "4", year = "1998", address = "Cambridge, MA", publisher = "MIT Press", url = "https://preview.aclanthology.org/fix-sig-urls/J98-4008/" }