@inproceedings{banerjee-etal-2017-nitmz,
    title = "{NITMZ}-{JU} at {IJCNLP}-2017 Task 4: Customer Feedback Analysis",
    author = "Banerjee, Somnath  and
      Pakray, Partha  and
      Manna, Riyanka  and
      Das, Dipankar  and
      Gelbukh, Alexander",
    editor = "Liu, Chao-Hong  and
      Nakov, Preslav  and
      Xue, Nianwen",
    booktitle = "Proceedings of the {IJCNLP} 2017, Shared Tasks",
    month = dec,
    year = "2017",
    address = "Taipei, Taiwan",
    publisher = "Asian Federation of Natural Language Processing",
    url = "https://preview.aclanthology.org/fix-sig-urls/I17-4030/",
    pages = "180--183"
}