@inproceedings{ball-1989-analyzing,
    title = "Analyzing Explicitly-Structured Discourse in a Limited Domain: Trouble and Failure Reports",
    author = "Ball, Catherine N.",
    booktitle = "Speech and Natural Language: Proceedings of a Workshop Held at Philadelphia, {P}ennsylvania, {F}ebruary 21-23, 1989",
    year = "1989",
    url = "https://preview.aclanthology.org/fix-sig-urls/H89-1049/"
}