@inproceedings{walker-etal-2000-learning,
    title = "Learning to Predict Problematic Situations in a Spoken Dialogue System: Experiments with {H}ow {M}ay {I} {H}elp {Y}ou?",
    author = "Walker, Marilyn  and
      Langkilde, Irene  and
      Wright, Jerry  and
      Gorin, Allen  and
      Litman, Diane",
    booktitle = "1st Meeting of the North {A}merican Chapter of the Association for Computational Linguistics",
    year = "2000",
    url = "https://preview.aclanthology.org/fix-sig-urls/A00-2028/"
}