@inproceedings{reguera-gomez-etal-2025-empathy,
    title = "Empathy vs Neutrality: {Designing} and Evaluating a Natural Chatbot for the Healthcare Domain",
    author = "Reguera-G{\'o}mez, Cristina  and
      Paperno, Denis  and
      de Boer, Maaike H. T.",
    editor = "Johansson, Richard  and
      Stymne, Sara",
    booktitle = "Proceedings of the Joint 25th Nordic Conference on Computational Linguistics and 11th Baltic Conference on Human Language Technologies (NoDaLiDa/Baltic-HLT 2025)",
    month = mar,
    year = "2025",
    address = "Tallinn, Estonia",
    publisher = "University of Tartu Library",
    url = "https://preview.aclanthology.org/fix-sig-urls/2025.nodalida-1.55/",
    pages = "508--517",
    ISBN = "978-9908-53-109-0"
}