@inproceedings{kim-etal-2025-advisorqa,
    title = "{A}dvisor{QA}: Towards Helpful and Harmless Advice-seeking Question Answering with Collective Intelligence",
    author = "Kim, Minbeom  and
      Lee, Hwanhee  and
      Park, Joonsuk  and
      Lee, Hwaran  and
      Jung, Kyomin",
    editor = "Chiruzzo, Luis  and
      Ritter, Alan  and
      Wang, Lu",
    booktitle = "Proceedings of the 2025 Conference of the Nations of the Americas Chapter of the Association for Computational Linguistics: Human Language Technologies (Volume 1: Long Papers)",
    month = apr,
    year = "2025",
    address = "Albuquerque, New Mexico",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-sig-urls/2025.naacl-long.333/",
    pages = "6545--6565",
    ISBN = "979-8-89176-189-6",
    abstract = "As the integration of large language models into daily life is on the rise, there is still a lack of dataset for *advising on subjective and personal dilemmas*. To address this gap, we introduce AdvisorQA, which aims to improve LLMs' capability to offer advice for deeply subjective concerns, utilizing the LifeProTips Reddit forum. This forum features a dynamic interaction where users post advice-seeking questions, receiving an average of 8.9 advice per query, with 164.2 upvotes from hundreds of users, embodying a *collective intelligence*. Therefore, we{'}ve completed a dataset encompassing daily life questions, diverse corresponding responses, and majority vote ranking, which we use to train a helpfulness metric. In baseline experiments, models aligned with AdvisorQA dataset demonstrated improved helpfulness through our automatic metric, as well as GPT-4 and human evaluations. Additionally, we expanded the independent evaluation axis to include harmlessness. AdvisorQA marks a significant leap in enhancing QA systems to provide subjective, helpful, and harmless advice, showcasing LLMs' improved understanding of human subjectivity."
}