Hello Again! LLM-powered Personalized Agent for Long-term Dialogue

Hao Li, Chenghao Yang, An Zhang, Yang Deng, Xiang Wang, Tat-Seng Chua


Abstract
Open-domain dialogue systems have seen remarkable advancements with the development of large language models (LLMs). Nonetheless, most existing dialogue systems predominantly focus on brief single-session interactions, neglecting the real-world demands for long-term companionship and personalized interactions with chatbots. Crucial to addressing this real-world need are event summary and persona management, which enable reasoning for appropriate long-term dialogue responses. Recent progress in the human-like cognitive and reasoning capabilities of LLMs suggests that LLM-based agents could significantly enhance automated perception, decision-making, and problem-solving. In response to this potential, we introduce a model-agnostic framework, the Long-term Dialogue Agent (LD-Agent), which incorporates three independently tunable modules dedicated to event perception, persona extraction, and response generation. For the event memory module, long and short-term memory banks are employed to separately focus on historical and ongoing sessions, while a topic-based retrieval mechanism is introduced to enhance the accuracy of memory retrieval. Furthermore, the persona module conducts dynamic persona modeling for both users and agents. The integration of retrieved memories and extracted personas is subsequently fed into the generator to induce appropriate responses. The effectiveness, generality, and cross-domain capabilities of LD-Agent are empirically demonstrated across various illustrative benchmarks, models, and tasks. The code is released at https://github.com/leolee99/LD-Agent.
Anthology ID:
2025.naacl-long.272
Volume:
Proceedings of the 2025 Conference of the Nations of the Americas Chapter of the Association for Computational Linguistics: Human Language Technologies (Volume 1: Long Papers)
Month:
April
Year:
2025
Address:
Albuquerque, New Mexico
Editors:
Luis Chiruzzo, Alan Ritter, Lu Wang
Venue:
NAACL
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
5259–5276
Language:
URL:
https://preview.aclanthology.org/fix-sig-urls/2025.naacl-long.272/
DOI:
Bibkey:
Cite (ACL):
Hao Li, Chenghao Yang, An Zhang, Yang Deng, Xiang Wang, and Tat-Seng Chua. 2025. Hello Again! LLM-powered Personalized Agent for Long-term Dialogue. In Proceedings of the 2025 Conference of the Nations of the Americas Chapter of the Association for Computational Linguistics: Human Language Technologies (Volume 1: Long Papers), pages 5259–5276, Albuquerque, New Mexico. Association for Computational Linguistics.
Cite (Informal):
Hello Again! LLM-powered Personalized Agent for Long-term Dialogue (Li et al., NAACL 2025)
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PDF:
https://preview.aclanthology.org/fix-sig-urls/2025.naacl-long.272.pdf