@inproceedings{luo-etal-2025-diverse,
    title = "A Diverse and Effective Retrieval-Based Debt Collection System with Expert Knowledge",
    author = "Luo, Jiaming  and
      Luo, Weiyi  and
      Sun, Guoqing  and
      Zhu, Mengchen  and
      Tang, Haifeng  and
      Zhu, Kenny Q.  and
      Wu, Mengyue",
    editor = "Chen, Weizhu  and
      Yang, Yi  and
      Kachuee, Mohammad  and
      Fu, Xue-Yong",
    booktitle = "Proceedings of the 2025 Conference of the Nations of the Americas Chapter of the Association for Computational Linguistics: Human Language Technologies (Volume 3: Industry Track)",
    month = apr,
    year = "2025",
    address = "Albuquerque, New Mexico",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-sig-urls/2025.naacl-industry.11/",
    pages = "129--137",
    ISBN = "979-8-89176-194-0"
}