@inproceedings{tsai-chen-2025-balancing,
    title = "Balancing Knowledge Delivery and Emotional Comfort in Healthcare Conversational Systems",
    author = "Tsai, Shang-Chi  and
      Chen, Yun-Nung",
    editor = "Torres, Maria Ines  and
      Matsuda, Yuki  and
      Callejas, Zoraida  and
      del Pozo, Arantza  and
      D'Haro, Luis Fernando",
    booktitle = "Proceedings of the 15th International Workshop on Spoken Dialogue Systems Technology",
    month = may,
    year = "2025",
    address = "Bilbao, Spain",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-sig-urls/2025.iwsds-1.9/",
    pages = "115--128",
    ISBN = "979-8-89176-248-0"
}