@inproceedings{gao-etal-2025-interaction,
    title = "Interaction Matters: An Evaluation Framework for Interactive Dialogue Assessment on {E}nglish Second Language Conversations",
    author = "Gao, Rena  and
      Roever, Carsten  and
      Lau, Jey Han",
    editor = "Rambow, Owen  and
      Wanner, Leo  and
      Apidianaki, Marianna  and
      Al-Khalifa, Hend  and
      Eugenio, Barbara Di  and
      Schockaert, Steven",
    booktitle = "Proceedings of the 31st International Conference on Computational Linguistics",
    month = jan,
    year = "2025",
    address = "Abu Dhabi, UAE",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-sig-urls/2025.coling-main.729/",
    pages = "10977--11012",
    abstract = "We present an evaluation framework for interactive dialogue assessment in the context of English as a Second Language (ESL) speakers. Our framework collects dialogue-level interactivity labels (e.g., topic management; 4 labels in total) and micro-level span features (e.g., backchannels; 17 features in total). Given our annotated data, we study how the micro-level features influence the (higher level) interactivity quality of ESL dialogues by constructing various machine learning-based models. Our results demonstrate that certain micro-level features strongly correlate with interactivity quality, like reference words (e.g., she, her, he), revealing new insights about the interaction between higher-level dialogue quality and lower-level fundamental linguistic signals. Our framework also provides a means to assess ESL communication, which is useful for language assessment."
}