@inproceedings{huang-etal-2025-ram2c,
    title = "{RAM}2{C}: A Liberal Arts Educational Chatbot based on Retrieval-augmented Multi-role Multi-expert Collaboration",
    author = "Huang, Haoyu  and
      Niu, Tong  and
      Yang, Rui  and
      Shi, Luping",
    editor = "Rambow, Owen  and
      Wanner, Leo  and
      Apidianaki, Marianna  and
      Al-Khalifa, Hend  and
      Eugenio, Barbara Di  and
      Schockaert, Steven",
    booktitle = "Proceedings of the 31st International Conference on Computational Linguistics",
    month = jan,
    year = "2025",
    address = "Abu Dhabi, UAE",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-sig-urls/2025.coling-main.30/",
    pages = "448--458",
    abstract = "Recently, many studies focus on utilizing large language models (LLMs) into educational dialogues. Especially, within liberal arts dialogues, educators must balance Humanized communication, Teaching expertise, and Safety-ethics (HTS), besides the subject knowledge itself. However, due to collecting massive amounts of HTS-compliant teaching dialogues from real world as training corpus is expensive, the outputs of existing LLMs in teaching dialogues fall short of human standards. To address this, we design a Retrieval-augmented Multi-role Multi-expert Collaboration (RAM2C) framework to automatically generate such dialogues data. Specifically, we first establish HTS-guided knowledge bases, encompassing three domain knowledge in teaching skills, psychology, and safety ethics. Then, RAM2C organizes LLMs, which are retrieval-augmented by the above different knowledge bases, into multi-experts groups with distinct roles to generate the HTS-compliant educational dialogues dataset. We then fine-tuned the LLMs using this dataset. Empirical evaluations indicate that RAM2C-empowered LLMs excel in Chinese reading teaching, offering more personalized, and ethically safe teaching response, demonstrating RAM2C{'}s practicality and high quality. We release the experiments at https://github.com/ram2c/ram2c."
}