@inproceedings{li-etal-2024-analyzing, title = "Analyzing and Enhancing Clarification Strategies for Ambiguous References in Consumer Service Interactions", author = "Li, Changling and Gan, Yujian and Yang, Zhenrong and Chen, Youyang and Qiu, Xinxuan and Lin, Yanni and Purver, Matthew and Poesio, Massimo", editor = "Kawahara, Tatsuya and Demberg, Vera and Ultes, Stefan and Inoue, Koji and Mehri, Shikib and Howcroft, David and Komatani, Kazunori", booktitle = "Proceedings of the 25th Annual Meeting of the Special Interest Group on Discourse and Dialogue", month = sep, year = "2024", address = "Kyoto, Japan", publisher = "Association for Computational Linguistics", url = "https://preview.aclanthology.org/fix-sig-urls/2024.sigdial-1.25/", doi = "10.18653/v1/2024.sigdial-1.25", pages = "289--296" }