@inproceedings{wang-etal-2024-muffin,
    title = "Muffin: Mitigating Unhelpfulness in Emotional Support Conversations with Multifaceted {AI} Feedback",
    author = "Wang, Jiashuo  and
      Xu, Chunpu  and
      Leong, Chak Tou  and
      Li, Wenjie  and
      Li, Jing",
    editor = "Ku, Lun-Wei  and
      Martins, Andre  and
      Srikumar, Vivek",
    booktitle = "Findings of the Association for Computational Linguistics: ACL 2024",
    month = aug,
    year = "2024",
    address = "Bangkok, Thailand",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-sig-urls/2024.findings-acl.31/",
    doi = "10.18653/v1/2024.findings-acl.31",
    pages = "567--585"
}