@inproceedings{cao-etal-2024-toxicity,
    title = "Toxicity Detection is {NOT} all you Need: Measuring the Gaps to Supporting Volunteer Content Moderators through a User-Centric Method",
    author = "Cao, Yang Trista  and
      Domingo, Lovely-Frances  and
      Gilbert, Sarah  and
      Mazurek, Michelle L.  and
      Shilton, Katie  and
      Daum{\'e} Iii, Hal",
    editor = "Al-Onaizan, Yaser  and
      Bansal, Mohit  and
      Chen, Yun-Nung",
    booktitle = "Proceedings of the 2024 Conference on Empirical Methods in Natural Language Processing",
    month = nov,
    year = "2024",
    address = "Miami, Florida, USA",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-sig-urls/2024.emnlp-main.209/",
    doi = "10.18653/v1/2024.emnlp-main.209",
    pages = "3567--3587"
}