@inproceedings{li-etal-2024-helpful, title = "Be Helpful but Don{'}t Talk too Much - Enhancing Helpfulness in Conversations through Relevance in Multi-Turn Emotional Support", author = "Li, Junlin and Peng, Bo and Hsu, Yu-Yin and Huang, Chu-Ren", editor = "Al-Onaizan, Yaser and Bansal, Mohit and Chen, Yun-Nung", booktitle = "Proceedings of the 2024 Conference on Empirical Methods in Natural Language Processing", month = nov, year = "2024", address = "Miami, Florida, USA", publisher = "Association for Computational Linguistics", url = "https://preview.aclanthology.org/fix-sig-urls/2024.emnlp-main.118/", doi = "10.18653/v1/2024.emnlp-main.118", pages = "1976--1988" }