@inproceedings{zhao-etal-2023-transesc, title = "{T}rans{ESC}: Smoothing Emotional Support Conversation via Turn-Level State Transition", author = "Zhao, Weixiang and Zhao, Yanyan and Wang, Shilong and Qin, Bing", editor = "Rogers, Anna and Boyd-Graber, Jordan and Okazaki, Naoaki", booktitle = "Findings of the Association for Computational Linguistics: ACL 2023", month = jul, year = "2023", address = "Toronto, Canada", publisher = "Association for Computational Linguistics", url = "https://preview.aclanthology.org/fix-sig-urls/2023.findings-acl.420/", doi = "10.18653/v1/2023.findings-acl.420", pages = "6725--6739" }