@inproceedings{chen-etal-2023-travel,
    title = "{TRAVEL}: Tag-Aware Conversational {FAQ} Retrieval via Reinforcement Learning",
    author = "Chen, Yue  and
      Jin, Dingnan  and
      Huang, Chen  and
      Liu, Jia  and
      Lei, Wenqiang",
    editor = "Bouamor, Houda  and
      Pino, Juan  and
      Bali, Kalika",
    booktitle = "Proceedings of the 2023 Conference on Empirical Methods in Natural Language Processing",
    month = dec,
    year = "2023",
    address = "Singapore",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-sig-urls/2023.emnlp-main.234/",
    doi = "10.18653/v1/2023.emnlp-main.234",
    pages = "3861--3872"
}