@inproceedings{valdez-etal-2023-migrant,
    title = "Migrant communities living in the {N}etherlands and their use of {MT} in healthcare settings",
    author = "Valdez, Susana  and
      Arenas, Ana Guerberof  and
      Ligtenberg, Kars",
    editor = "Nurminen, Mary  and
      Brenner, Judith  and
      Koponen, Maarit  and
      Latomaa, Sirkku  and
      Mikhailov, Mikhail  and
      Schierl, Frederike  and
      Ranasinghe, Tharindu  and
      Vanmassenhove, Eva  and
      Vidal, Sergi Alvarez  and
      Aranberri, Nora  and
      Nunziatini, Mara  and
      Escart{\'i}n, Carla Parra  and
      Forcada, Mikel  and
      Popovic, Maja  and
      Scarton, Carolina  and
      Moniz, Helena",
    booktitle = "Proceedings of the 24th Annual Conference of the European Association for Machine Translation",
    month = jun,
    year = "2023",
    address = "Tampere, Finland",
    publisher = "European Association for Machine Translation",
    url = "https://preview.aclanthology.org/fix-sig-urls/2023.eamt-1.32/",
    pages = "325--334",
    abstract = "As part of a larger project on the use of MT in healthcare settings among migrant communities, this paper investigates if, when, how and with what (potential) challenges migrants use MT based on a survey of 201 non-native speakers of Dutch currently living in the Netherlands. Three main findings stand out from our analysis. First, most migrants use MT to understand health information in Dutch and communicate with health professionals. How MT is used and received varies depending on the context and the L2 language level, as well as age, but not on the educational level. Second, some users face challenges of different kinds, including a lack of trust or perceived inaccuracies. Some of these challenges are related to comprehension, which brings us to our third point. We argue that a more nuanced understanding of medical translation is needed in expert-to-non-expert health communication. This questionnaire helped us identify several topics we hope to explore in the project{'}s next phase."
}