@inproceedings{zhang-etal-2022-pre-trained, title = "Are Pre-trained Transformers Robust in Intent Classification? A Missing Ingredient in Evaluation of Out-of-Scope Intent Detection", author = "Zhang, Jianguo and Hashimoto, Kazuma and Wan, Yao and Liu, Zhiwei and Liu, Ye and Xiong, Caiming and Yu, Philip", editor = "Liu, Bing and Papangelis, Alexandros and Ultes, Stefan and Rastogi, Abhinav and Chen, Yun-Nung and Spithourakis, Georgios and Nouri, Elnaz and Shi, Weiyan", booktitle = "Proceedings of the 4th Workshop on NLP for Conversational AI", month = may, year = "2022", address = "Dublin, Ireland", publisher = "Association for Computational Linguistics", url = "https://preview.aclanthology.org/fix-sig-urls/2022.nlp4convai-1.2/", doi = "10.18653/v1/2022.nlp4convai-1.2", pages = "12--20" }