@inproceedings{kim-etal-2020-beyond,
    title = "Beyond Domain {API}s: Task-oriented Conversational Modeling with Unstructured Knowledge Access",
    author = "Kim, Seokhwan  and
      Eric, Mihail  and
      Gopalakrishnan, Karthik  and
      Hedayatnia, Behnam  and
      Liu, Yang  and
      Hakkani-Tur, Dilek",
    editor = "Pietquin, Olivier  and
      Muresan, Smaranda  and
      Chen, Vivian  and
      Kennington, Casey  and
      Vandyke, David  and
      Dethlefs, Nina  and
      Inoue, Koji  and
      Ekstedt, Erik  and
      Ultes, Stefan",
    booktitle = "Proceedings of the 21th Annual Meeting of the Special Interest Group on Discourse and Dialogue",
    month = jul,
    year = "2020",
    address = "1st virtual meeting",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-sig-urls/2020.sigdial-1.35/",
    doi = "10.18653/v1/2020.sigdial-1.35",
    pages = "278--289"
}