@inproceedings{chen-etal-2020-jddc,
    title = "The {JDDC} Corpus: A Large-Scale Multi-Turn {C}hinese Dialogue Dataset for {E}-commerce Customer Service",
    author = "Chen, Meng  and
      Liu, Ruixue  and
      Shen, Lei  and
      Yuan, Shaozu  and
      Zhou, Jingyan  and
      Wu, Youzheng  and
      He, Xiaodong  and
      Zhou, Bowen",
    editor = "Calzolari, Nicoletta  and
      B{\'e}chet, Fr{\'e}d{\'e}ric  and
      Blache, Philippe  and
      Choukri, Khalid  and
      Cieri, Christopher  and
      Declerck, Thierry  and
      Goggi, Sara  and
      Isahara, Hitoshi  and
      Maegaard, Bente  and
      Mariani, Joseph  and
      Mazo, H{\'e}l{\`e}ne  and
      Moreno, Asuncion  and
      Odijk, Jan  and
      Piperidis, Stelios",
    booktitle = "Proceedings of the Twelfth Language Resources and Evaluation Conference",
    month = may,
    year = "2020",
    address = "Marseille, France",
    publisher = "European Language Resources Association",
    url = "https://preview.aclanthology.org/fix-sig-urls/2020.lrec-1.58/",
    pages = "459--466",
    language = "eng",
    ISBN = "979-10-95546-34-4"
}