@inproceedings{bodigutla-etal-2020-joint,
    title = "Joint Turn and Dialogue level User Satisfaction Estimation on Multi-Domain Conversations",
    author = "Bodigutla, Praveen Kumar  and
      Tiwari, Aditya  and
      Matsoukas, Spyros  and
      Valls-Vargas, Josep  and
      Polymenakos, Lazaros",
    editor = "Cohn, Trevor  and
      He, Yulan  and
      Liu, Yang",
    booktitle = "Findings of the Association for Computational Linguistics: EMNLP 2020",
    month = nov,
    year = "2020",
    address = "Online",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-sig-urls/2020.findings-emnlp.347/",
    doi = "10.18653/v1/2020.findings-emnlp.347",
    pages = "3897--3909"
}