@inproceedings{rashid-etal-2020-helpful,
    title = "Helpful or Hierarchical? Predicting the Communicative Strategies of Chat Participants, and their Impact on Success",
    author = "Rashid, Farzana  and
      Fornaciari, Tommaso  and
      Hovy, Dirk  and
      Blanco, Eduardo  and
      Vega-Redondo, Fernando",
    editor = "Cohn, Trevor  and
      He, Yulan  and
      Liu, Yang",
    booktitle = "Findings of the Association for Computational Linguistics: EMNLP 2020",
    month = nov,
    year = "2020",
    address = "Online",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-sig-urls/2020.findings-emnlp.214/",
    doi = "10.18653/v1/2020.findings-emnlp.214",
    pages = "2366--2371"
}