@inproceedings{osullivan-1992-quality,
    title = "Quality management in translation",
    author = "O{'}Sullivan, Siegrun",
    booktitle = "Proceedings of Translating and the Computer 14: Quality standards and the implementation of technology in translation",
    month = nov # " 10-11",
    year = "1992",
    address = "London, UK",
    publisher = "Aslib",
    url = "https://preview.aclanthology.org/fix-sig-urls/1992.tc-1.10/"
}