@proceedings{ecnlp-2020-e,
    title = "Proceedings of the 3rd Workshop on e-Commerce and NLP",
    editor = "Malmasi, Shervin  and
      Kallumadi, Surya  and
      Ueffing, Nicola  and
      Rokhlenko, Oleg  and
      Agichtein, Eugene  and
      Guy, Ido",
    month = jul,
    year = "2020",
    address = "Seattle, WA, USA",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-old-resolve/2020.ecnlp-1.0/"
}
@inproceedings{zhang-etal-2020-bootstrapping,
    title = "Bootstrapping Named Entity Recognition in {E}-Commerce with Positive Unlabeled Learning",
    author = "Zhang, Hanchu  and
      Hennig, Leonhard  and
      Alt, Christoph  and
      Hu, Changjian  and
      Meng, Yao  and
      Wang, Chao",
    editor = "Malmasi, Shervin  and
      Kallumadi, Surya  and
      Ueffing, Nicola  and
      Rokhlenko, Oleg  and
      Agichtein, Eugene  and
      Guy, Ido",
    booktitle = "Proceedings of the 3rd Workshop on e-Commerce and NLP",
    month = jul,
    year = "2020",
    address = "Seattle, WA, USA",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-old-resolve/2020.ecnlp-1.1/",
    doi = "10.18653/v1/2020.ecnlp-1.1",
    pages = "1--6"
}
@inproceedings{tagliabue-etal-2020-grow,
    title = "How to Grow a (Product) Tree: Personalized Category Suggestions for e{C}ommerce Type-Ahead",
    author = "Tagliabue, Jacopo  and
      Yu, Bingqing  and
      Beaulieu, Marie",
    editor = "Malmasi, Shervin  and
      Kallumadi, Surya  and
      Ueffing, Nicola  and
      Rokhlenko, Oleg  and
      Agichtein, Eugene  and
      Guy, Ido",
    booktitle = "Proceedings of the 3rd Workshop on e-Commerce and NLP",
    month = jul,
    year = "2020",
    address = "Seattle, WA, USA",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-old-resolve/2020.ecnlp-1.2/",
    doi = "10.18653/v1/2020.ecnlp-1.2",
    pages = "7--18"
}
@inproceedings{guo-etal-2020-deep,
    title = "Deep Learning-based Online Alternative Product Recommendations at Scale",
    author = "Guo, Mingming  and
      Yan, Nian  and
      Cui, Xiquan  and
      Wu, San He  and
      Ahsan, Unaiza  and
      West, Rebecca  and
      Al Jadda, Khalifeh",
    editor = "Malmasi, Shervin  and
      Kallumadi, Surya  and
      Ueffing, Nicola  and
      Rokhlenko, Oleg  and
      Agichtein, Eugene  and
      Guy, Ido",
    booktitle = "Proceedings of the 3rd Workshop on e-Commerce and NLP",
    month = jul,
    year = "2020",
    address = "Seattle, WA, USA",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-old-resolve/2020.ecnlp-1.3/",
    doi = "10.18653/v1/2020.ecnlp-1.3",
    pages = "19--23"
}
@inproceedings{jia-2020-deep,
    title = "A Deep Learning System for Sentiment Analysis of Service Calls",
    author = "Jia, Yanan",
    editor = "Malmasi, Shervin  and
      Kallumadi, Surya  and
      Ueffing, Nicola  and
      Rokhlenko, Oleg  and
      Agichtein, Eugene  and
      Guy, Ido",
    booktitle = "Proceedings of the 3rd Workshop on e-Commerce and NLP",
    month = jul,
    year = "2020",
    address = "Seattle, WA, USA",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-old-resolve/2020.ecnlp-1.4/",
    doi = "10.18653/v1/2020.ecnlp-1.4",
    pages = "24--34"
}
@inproceedings{roy-etal-2020-using,
    title = "Using Large Pretrained Language Models for Answering User Queries from Product Specifications",
    author = "Roy, Kalyani  and
      Shah, Smit  and
      Pai, Nithish  and
      Ramtej, Jaidam  and
      Nadkarni, Prajit  and
      Banerjee, Jyotirmoy  and
      Goyal, Pawan  and
      Kumar, Surender",
    editor = "Malmasi, Shervin  and
      Kallumadi, Surya  and
      Ueffing, Nicola  and
      Rokhlenko, Oleg  and
      Agichtein, Eugene  and
      Guy, Ido",
    booktitle = "Proceedings of the 3rd Workshop on e-Commerce and NLP",
    month = jul,
    year = "2020",
    address = "Seattle, WA, USA",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-old-resolve/2020.ecnlp-1.5/",
    doi = "10.18653/v1/2020.ecnlp-1.5",
    pages = "35--39"
}
@inproceedings{sharma-2020-improving,
    title = "Improving Intent Classification in an {E}-commerce Voice Assistant by Using Inter-Utterance Context",
    author = "Sharma, Arpit",
    editor = "Malmasi, Shervin  and
      Kallumadi, Surya  and
      Ueffing, Nicola  and
      Rokhlenko, Oleg  and
      Agichtein, Eugene  and
      Guy, Ido",
    booktitle = "Proceedings of the 3rd Workshop on e-Commerce and NLP",
    month = jul,
    year = "2020",
    address = "Seattle, WA, USA",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-old-resolve/2020.ecnlp-1.6/",
    doi = "10.18653/v1/2020.ecnlp-1.6",
    pages = "40--45"
}
@inproceedings{gautam-etal-2020-semi,
    title = "Semi-Supervised Iterative Approach for Domain-Specific Complaint Detection in Social Media",
    author = "Gautam, Akash  and
      Mahata, Debanjan  and
      Gosangi, Rakesh  and
      Shah, Rajiv Ratn",
    editor = "Malmasi, Shervin  and
      Kallumadi, Surya  and
      Ueffing, Nicola  and
      Rokhlenko, Oleg  and
      Agichtein, Eugene  and
      Guy, Ido",
    booktitle = "Proceedings of the 3rd Workshop on e-Commerce and NLP",
    month = jul,
    year = "2020",
    address = "Seattle, WA, USA",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-old-resolve/2020.ecnlp-1.7/",
    doi = "10.18653/v1/2020.ecnlp-1.7",
    pages = "46--53"
}
@inproceedings{wang-fu-2020-item,
    title = "Item-based Collaborative Filtering with {BERT}",
    author = "Wang, Tian  and
      Fu, Yuyangzi",
    editor = "Malmasi, Shervin  and
      Kallumadi, Surya  and
      Ueffing, Nicola  and
      Rokhlenko, Oleg  and
      Agichtein, Eugene  and
      Guy, Ido",
    booktitle = "Proceedings of the 3rd Workshop on e-Commerce and NLP",
    month = jul,
    year = "2020",
    address = "Seattle, WA, USA",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-old-resolve/2020.ecnlp-1.8/",
    doi = "10.18653/v1/2020.ecnlp-1.8",
    pages = "54--58"
}
@inproceedings{sun-etal-2020-semi,
    title = "Semi-supervised Category-specific Review Tagging on {I}ndonesian {E}-Commerce Product Reviews",
    author = "Sun, Meng  and
      Leo, Marie Stephen  and
      Munawwar, Eram  and
      Condylis, Paul C.  and
      Kong, Sheng-yi  and
      Lee, Seong Per  and
      Hidayat, Albert  and
      Kerianto, Muhamad Danang",
    editor = "Malmasi, Shervin  and
      Kallumadi, Surya  and
      Ueffing, Nicola  and
      Rokhlenko, Oleg  and
      Agichtein, Eugene  and
      Guy, Ido",
    booktitle = "Proceedings of the 3rd Workshop on e-Commerce and NLP",
    month = jul,
    year = "2020",
    address = "Seattle, WA, USA",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-old-resolve/2020.ecnlp-1.9/",
    doi = "10.18653/v1/2020.ecnlp-1.9",
    pages = "59--63"
}
@inproceedings{gao-2020-deep,
    title = "Deep Hierarchical Classification for Category Prediction in {E}-commerce System",
    author = "Gao, Dehong",
    editor = "Malmasi, Shervin  and
      Kallumadi, Surya  and
      Ueffing, Nicola  and
      Rokhlenko, Oleg  and
      Agichtein, Eugene  and
      Guy, Ido",
    booktitle = "Proceedings of the 3rd Workshop on e-Commerce and NLP",
    month = jul,
    year = "2020",
    address = "Seattle, WA, USA",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-old-resolve/2020.ecnlp-1.10/",
    doi = "10.18653/v1/2020.ecnlp-1.10",
    pages = "64--68"
}
@inproceedings{ashok-etal-2020-simsterq,
    title = "{S}imster{Q}: {A} Similarity based Clustering Approach to Opinion Question Answering",
    author = "Ashok, Aishwarya  and
      Natarajan, Ganapathy  and
      Elmasri, Ramez  and
      Smith-Stvan, Laurel",
    editor = "Malmasi, Shervin  and
      Kallumadi, Surya  and
      Ueffing, Nicola  and
      Rokhlenko, Oleg  and
      Agichtein, Eugene  and
      Guy, Ido",
    booktitle = "Proceedings of the 3rd Workshop on e-Commerce and NLP",
    month = jul,
    year = "2020",
    address = "Seattle, WA, USA",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-old-resolve/2020.ecnlp-1.11/",
    doi = "10.18653/v1/2020.ecnlp-1.11",
    pages = "69--76"
}
@inproceedings{taylor-keselj-2020-e,
    title = "e-Commerce and Sentiment Analysis: Predicting Outcomes of Class Action Lawsuits",
    author = "Taylor, Stacey  and
      Keselj, Vlado",
    editor = "Malmasi, Shervin  and
      Kallumadi, Surya  and
      Ueffing, Nicola  and
      Rokhlenko, Oleg  and
      Agichtein, Eugene  and
      Guy, Ido",
    booktitle = "Proceedings of the 3rd Workshop on e-Commerce and NLP",
    month = jul,
    year = "2020",
    address = "Seattle, WA, USA",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-old-resolve/2020.ecnlp-1.12/",
    doi = "10.18653/v1/2020.ecnlp-1.12",
    pages = "77--85"
}
@inproceedings{gupta-2020-application,
    title = "On Application of {B}ayesian Parametric and Non-parametric Methods for User Cohorting in Product Search",
    author = "Gupta, Shashank",
    editor = "Malmasi, Shervin  and
      Kallumadi, Surya  and
      Ueffing, Nicola  and
      Rokhlenko, Oleg  and
      Agichtein, Eugene  and
      Guy, Ido",
    booktitle = "Proceedings of the 3rd Workshop on e-Commerce and NLP",
    month = jul,
    year = "2020",
    address = "Seattle, WA, USA",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/fix-old-resolve/2020.ecnlp-1.13/",
    doi = "10.18653/v1/2020.ecnlp-1.13",
    pages = "86--89"
}
