Wen-Chih Peng


2024

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Style-News: Incorporating Stylized News Generation and Adversarial Verification for Neural Fake News Detection
Wei-Yao Wang | Yu-Chieh Chang | Wen-Chih Peng
Proceedings of the 18th Conference of the European Chapter of the Association for Computational Linguistics (Volume 1: Long Papers)

With the improvements in generative models, the issues of producing hallucinations in various domains (e.g., law, writing) have been brought to people’s attention due to concerns about misinformation. In this paper, we focus on neural fake news, which refers to content generated by neural networks aiming to mimic the style of real news to deceive people. To prevent harmful disinformation spreading fallaciously from malicious social media (e.g., content farms), we propose a novel verification framework, Style-News, using publisher metadata to imply a publisher’s template with the corresponding text types, political stance, and credibility. Based on threat modeling aspects, a style-aware neural news generator is introduced as an adversary for generating news content conditioning for a specific publisher, and style and source discriminators are trained to defend against this attack by identifying which publisher the style corresponds with, and discriminating whether the source of the given news is human-written or machine-generated. To evaluate the quality of the generated content, we integrate various dimensional metrics (language fluency, content preservation, and style adherence) and demonstrate that Style-News significantly outperforms the previous approaches by a margin of 0.35 for fluency, 15.24 for content, and 0.38 for style at most. Moreover, our discriminative model outperforms state-of-the-art baselines in terms of publisher prediction (up to 4.64%) and neural fake news detection (+6.94% 31.72%). We plan to release our Style-News publicly, with the aim of improving neural fake news detection.

2023

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RSVP: Customer Intent Detection via Agent Response Contrastive and Generative Pre-Training
Yu-Chien Tang | Wei-Yao Wang | An-Zi Yen | Wen-Chih Peng
Findings of the Association for Computational Linguistics: EMNLP 2023

The dialogue systems in customer services have been developed with neural models to provide users with precise answers and round-the-clock support in task-oriented conversations by detecting customer intents based on their utterances. Existing intent detection approaches have highly relied on adaptively pre-training language models with large-scale datasets, yet the predominant cost of data collection may hinder their superiority. In addition, they neglect the information within the conversational responses of the agents, which have a lower collection cost, but are significant to customer intent as agents must tailor their replies based on the customers’ intent. In this paper, we propose RSVP, a self-supervised framework dedicated to task-oriented dialogues, which utilizes agent responses for pre-training in a two-stage manner. Specifically, we introduce two pre-training tasks to incorporate the relations of utterance-response pairs: 1) Response Retrieval by selecting a correct response from a batch of candidates, and 2) Response Generation by mimicking agents to generate the response to a given utterance. Our benchmark results for two real-world customer service datasets show that RSVP significantly outperforms the state-of-the-art baselines by 4.95% for accuracy, 3.4% for MRR@3, and 2.75% for MRR@5 on average. Extensive case studies are investigated to show the validity of incorporating agent responses into the pre-training stage.

2022

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NYCU_TWD@LT-EDI-ACL2022: Ensemble Models with VADER and Contrastive Learning for Detecting Signs of Depression from Social Media
Wei-Yao Wang | Yu-Chien Tang | Wei-Wei Du | Wen-Chih Peng
Proceedings of the Second Workshop on Language Technology for Equality, Diversity and Inclusion

This paper presents a state-of-the-art solution to the LT-EDI-ACL 2022 Task 4: Detecting Signs of Depression from Social Media Text. The goal of this task is to detect the severity levels of depression of people from social media posts, where people often share their feelings on a daily basis. To detect the signs of depression, we propose a framework with pre-trained language models using rich information instead of training from scratch, gradient boosting and deep learning models for modeling various aspects, and supervised contrastive learning for the generalization ability. Moreover, ensemble techniques are also employed in consideration of the different advantages of each method. Experiments show that our framework achieves a 2nd prize ranking with a macro F1-score of 0.552, showing the effectiveness and robustness of our approach.