Existing reference-free turn-level evaluation metrics for chatbots inadequately capture the interaction between the user and the system. Consequently, they often correlate poorly with human evaluations. To address this issue, we propose a novel model-agnostic approach that leverages Conditional Pointwise Mutual Information (C-PMI) to measure the turn-level interaction between the system and the user based on a given evaluation dimension. Experimental results on the widely used FED dialogue evaluation dataset demonstrate that our approach significantly improves the correlation with human judgment compared with existing evaluation systems. By replacing the negative log-likelihood-based scorer with our proposed C-PMI scorer, we achieve a relative 60.5% higher Spearman correlation on average for the FED evaluation metric. Our code is publicly available at https://github.com/renll/C-PMI.

Existing factual consistency evaluation approaches for text summarization provide binary predictions and limited insights into the weakness of summarization systems. Therefore, we propose the task of fine-grained inconsistency detection, the goal of which is to predict the fine-grained types of factual errors in a summary. Motivated by how humans inspect factual inconsistency in summaries, we propose an interpretable fine-grained inconsistency detection model, FineGrainFact, which explicitly represents the facts in the documents and summaries with semantic frames extracted by semantic role labeling, and highlights the related semantic frames to predict inconsistency. The highlighted semantic frames help verify predicted error types and correct inconsistent summaries. Experiment results demonstrate that our model outperforms strong baselines and provides evidence to support or refute the summary.

Current abstractive summarization models often generate inconsistent content, i.e. texts that are not directly inferable from the source document, are not consistent with respect to world knowledge, or are self-contradictory. These inconsistencies motivate a new consistency taxonomy that we define as faithfulness, factuality, and self-supportiveness. However, most recent work on reducing inconsistency in document summarization only focuses on faithfulness detection and correction while ignoring other inconsistency phenomena, which limits the model’s scalability. To improve the general consistency we introduce EnergySum, where we apply the Residual Energy-based Model by designing energy scorers that reflect each type of consistency. These energy scores are utilized in candidate re-ranking during the sampling process. Experiments on XSUM and CNN/DM datasets show that EnergySum mitigates the trade-off between accuracy and consistency.

Events are inter-related in documents. Motivated by the one-sense-per-discourse theory, we hypothesize that a participant tends to play consistent roles across multiple events in the same document. However recent work on document-level event argument extraction models each individual event in isolation and therefore causes inconsistency among extracted arguments across events, which will further cause discrepancy for downstream applications such as event knowledge base population, question answering, and hypothesis generation. In this work, we formulate event argument consistency as the constraints from event-event relations under the document-level setting. To improve consistency we introduce the Event-Aware Argument Extraction (EA²E) model with augmented context for training and inference. Experiment results on WIKIEVENTS and ACE2005 datasets demonstrate the effectiveness of EA²E compared to baseline methods.

Transformer-based models are not efficient in processing long sequences due to the quadratic space and time complexity of the self-attention modules. To address this limitation, Linformer and Informer reduce the quadratic complexity to linear (modulo logarithmic factors) via low-dimensional projection and row selection, respectively. These two models are intrinsically connected, and to understand their connection we introduce a theoretical framework of matrix sketching. Based on the theoretical analysis, we propose Skeinformer to accelerate self-attention and further improve the accuracy of matrix approximation to self-attention with column sampling, adaptive row normalization and pilot sampling reutilization. Experiments on the Long Range Arena benchmark demonstrate that our methods outperform alternatives with a consistently smaller time/space footprint.

We introduce RESIN-11, a new schema-guided event extraction&prediction framework that can be applied to a large variety of newsworthy scenarios. The framework consists of two parts: (1) an open-domain end-to-end multimedia multilingual information extraction system with weak-supervision and zero-shot learningbased techniques. (2) schema matching and schema-guided event prediction based on our curated schema library. We build a demo website based on our dockerized system and schema library publicly available for installation (https://github.com/RESIN-KAIROS/RESIN-11). We also include a video demonstrating the system.

Understanding the semantic meaning of content on the web through the lens of entities and concepts has many practical advantages. However, when building large-scale entity extraction systems, practitioners are facing unique challenges involving finding the best ways to leverage the scale and variety of data available on internet platforms. We present learnings from our efforts in building an entity extraction system for multiple document types at large scale using multi-modal Transformers. We empirically demonstrate the effectiveness of multi-lingual, multi-task and cross-document type learning. We also discuss the label collection schemes that help to minimize the amount of noise in the collected data.

Current methods for event representation ignore related events in a corpus-level global context. For a deep and comprehensive understanding of complex events, we introduce a new task, Event Network Embedding, which aims to represent events by capturing the connections among events. We propose a novel framework, Global Event Network Embedding (GENE), that encodes the event network with a multi-view graph encoder while preserving the graph topology and node semantics. The graph encoder is trained by minimizing both structural and semantic losses. We develop a new series of structured probing tasks, and show that our approach effectively outperforms baseline models on node typing, argument role classification, and event coreference resolution.

We introduce a new task, MultiMedia Event Extraction, which aims to extract events and their arguments from multimedia documents. We develop the first benchmark and collect a dataset of 245 multimedia news articles with extensively annotated events and arguments. We propose a novel method, Weakly Aligned Structured Embedding (WASE), that encodes structured representations of semantic information from textual and visual data into a common embedding space. The structures are aligned across modalities by employing a weakly supervised training strategy, which enables exploiting available resources without explicit cross-media annotation. Compared to uni-modal state-of-the-art methods, our approach achieves 4.0% and 9.8% absolute F-score gains on text event argument role labeling and visual event extraction. Compared to state-of-the-art multimedia unstructured representations, we achieve 8.3% and 5.0% absolute F-score gains on multimedia event extraction and argument role labeling, respectively. By utilizing images, we extract 21.4% more event mentions than traditional text-only methods.

Event schemas can guide our understanding and ability to make predictions with respect to what might happen next. We propose a new Event Graph Schema, where two event types are connected through multiple paths involving entities that fill important roles in a coherent story. We then introduce Path Language Model, an auto-regressive language model trained on event-event paths, and select salient and coherent paths to probabilistically construct these graph schemas. We design two evaluation metrics, instance coverage and instance coherence, to evaluate the quality of graph schema induction, by checking when coherent event instances are covered by the schema graph. Intrinsic evaluations show that our approach is highly effective at inducing salient and coherent schemas. Extrinsic evaluations show the induced schema repository provides significant improvement to downstream end-to-end Information Extraction over a state-of-the-art joint neural extraction model, when used as additional global features to unfold instance graphs.

To assist human review process, we build a novel ReviewRobot to automatically assign a review score and write comments for multiple categories such as novelty and meaningful comparison. A good review needs to be knowledgeable, namely that the comments should be constructive and informative to help improve the paper; and explainable by providing detailed evidence. ReviewRobot achieves these goals via three steps: (1) We perform domain-specific Information Extraction to construct a knowledge graph (KG) from the target paper under review, a related work KG from the papers cited by the target paper, and a background KG from a large collection of previous papers in the domain. (2) By comparing these three KGs, we predict a review score and detailed structured knowledge as evidence for each review category. (3) We carefully select and generalize human review sentences into templates, and apply these templates to transform the review scores and evidence into natural language comments. Experimental results show that our review score predictor reaches 71.4%-100% accuracy. Human assessment by domain experts shows that 41.7%-70.5% of the comments generated by ReviewRobot are valid and constructive, and better than human-written ones for 20% of the time. Thus, ReviewRobot can serve as an assistant for paper reviewers, program chairs and authors.

The ability to ask clarification questions is essential for knowledge-based question answering (KBQA) systems, especially for handling ambiguous phenomena. Despite its importance, clarification has not been well explored in current KBQA systems. Further progress requires supervised resources for training and evaluation, and powerful models for clarification-related text understanding and generation. In this paper, we construct a new clarification dataset, CLAQUA, with nearly 40K open-domain examples. The dataset supports three serial tasks: given a question, identify whether clarification is needed; if yes, generate a clarification question; then predict answers base on external user feedback. We provide representative baselines for these tasks and further introduce a coarse-to-fine model for clarification question generation. Experiments show that the proposed model achieves better performance than strong baselines. The further analysis demonstrates that our dataset brings new challenges and there still remain several unsolved problems, like reasonable automatic evaluation metrics for clarification question generation and powerful models for handling entity sparsity.

Recent work has shown that current text classification models are fragile and sensitive to simple perturbations. In this work, we propose a novel adversarial training approach, LexicalAT, to improve the robustness of current classification models. The proposed approach consists of a generator and a classifier. The generator learns to generate examples to attack the classifier while the classifier learns to defend these attacks. Considering the diversity of attacks, the generator uses a large-scale lexical knowledge base, WordNet, to generate attacking examples by replacing some words in training examples with their synonyms (e.g., sad and unhappy), neighbor words (e.g., fox and wolf), or super-superior words (e.g., chair and armchair). Due to the discrete generation step in the generator, we use policy gradient, a reinforcement learning approach, to train the two modules. Experiments show LexicalAT outperforms strong baselines and reduces test errors on various neural networks, including CNN, RNN, and BERT.

This paper explores a new natural languageprocessing task, review-driven multi-label musicstyle classification. This task requires systemsto identify multiple styles of music basedon its reviews on websites. The biggest challengelies in the complicated relations of musicstyles. To tackle this problem, we proposea novel deep learning approach to automaticallylearn and exploit style correlations. Experiment results show that our approachachieves large improvements over baselines onthe proposed dataset. Furthermore, the visualizedanalysis shows that our approach performswell in capturing style correlations.

Generating semantically coherent responses is still a major challenge in dialogue generation. Different from conventional text generation tasks, the mapping between inputs and responses in conversations is more complicated, which highly demands the understanding of utterance-level semantic dependency, a relation between the whole meanings of inputs and outputs. To address this problem, we propose an Auto-Encoder Matching (AEM) model to learn such dependency. The model contains two auto-encoders and one mapping module. The auto-encoders learn the semantic representations of inputs and responses, and the mapping module learns to connect the utterance-level representations. Experimental results from automatic and human evaluations demonstrate that our model is capable of generating responses of high coherence and fluency compared to baseline models.

Narrative story generation is a challenging problem because it demands the generated sentences with tight semantic connections, which has not been well studied by most existing generative models. To address this problem, we propose a skeleton-based model to promote the coherence of generated stories. Different from traditional models that generate a complete sentence at a stroke, the proposed model first generates the most critical phrases, called skeleton, and then expands the skeleton to a complete and fluent sentence. The skeleton is not manually defined, but learned by a reinforcement learning method. Compared to the state-of-the-art models, our skeleton-based model can generate significantly more coherent text according to human evaluation and automatic evaluation. The G-score is improved by 20.1% in human evaluation.

The goal of sentiment-to-sentiment “translation” is to change the underlying sentiment of a sentence while keeping its content. The main challenge is the lack of parallel data. To solve this problem, we propose a cycled reinforcement learning method that enables training on unpaired data by collaboration between a neutralization module and an emotionalization module. We evaluate our approach on two review datasets, Yelp and Amazon. Experimental results show that our approach significantly outperforms the state-of-the-art systems. Especially, the proposed method substantially improves the content preservation performance. The BLEU score is improved from 1.64 to 22.46 and from 0.56 to 14.06 on the two datasets, respectively.