Domain-adaptive pre-training (or DA-training for short), also known as post-training, aimsto train a pre-trained general-purpose language model (LM) using an unlabeled corpus of aparticular domain to adapt the LM so that end-tasks in the domain can give improved performances. However, existing DA-training methods are in some sense blind as they do not explicitly identify what knowledge in the LM should be preserved and what should be changed by the domain corpus. This paper shows that the existing methods are suboptimal and proposes a novel method to perform a more informed adaptation of the knowledge in the LM by (1) soft-masking the attention heads based on their importance to best preserve the general knowledge in the LM and (2) contrasting the representations of the general and the full (both general and domain knowledge) to learn an integrated representation with both general and domain-specific knowledge. Experimental results will demonstrate the effectiveness of the proposed approach.

Recent work on applying large language models (LMs) achieves impressive performance in many NLP applications. Adapting or posttraining an LM using an unlabeled domain corpus can produce even better performance for end-tasks in the domain. This paper proposes the problem of continually extending an LM by incrementally post-train the LM with a sequence of unlabeled domain corpora to expand its knowledge without forgetting its previous skills. The goal is to improve the few-shot end-task learning in these domains. The resulting system is called CPT (Continual PostTraining), which to our knowledge, is the first continual post-training system. Experimental results verify its effectiveness.

Existing conversational systems are mostly agent-centric, which assumes the user utterances will closely follow the system ontology. However, in real-world scenarios, it is highly desirable that users can speak freely and naturally. In this work, we attempt to build a user-centric dialogue system for conversational recommendation. As there is no clean mapping for a user’s free form utterance to an ontology, we first model the user preferences as estimated distributions over the system ontology and map the user’s utterances to such distributions. Learning such a mapping poses new challenges on reasoning over various types of knowledge, ranging from factoid knowledge, commonsense knowledge to the users’ own situations. To this end, we build a new dataset named NUANCED that focuses on such realistic settings, with 5.1k dialogues, 26k turns of high-quality user responses. We conduct experiments, showing both the usefulness and challenges of our problem setting. We believe NUANCED can serve as a valuable resource to push existing research from the agent-centric system to the user-centric system. The code and data are publicly available.

This paper studies continual learning (CL) of a sequence of aspect sentiment classification (ASC) tasks. Although some CL techniques have been proposed for document sentiment classification, we are not aware of any CL work on ASC. A CL system that incrementally learns a sequence of ASC tasks should address the following two issues: (1) transfer knowledge learned from previous tasks to the new task to help it learn a better model, and (2) maintain the performance of the models for previous tasks so that they are not forgotten. This paper proposes a novel capsule network based model called B-CL to address these issues. B-CL markedly improves the ASC performance on both the new task and the old tasks via forward and backward knowledge transfer. The effectiveness of B-CL is demonstrated through extensive experiments.

We present VideoCLIP, a contrastive approach to pre-train a unified model for zero-shot video and text understanding, without using any labels on downstream tasks. VideoCLIP trains a transformer for video and text by contrasting temporally overlapping positive video-text pairs with hard negatives from nearest neighbor retrieval. Our experiments on a diverse series of downstream tasks, including sequence-level text-video retrieval, VideoQA, token-level action localization, and action segmentation reveal state-of-the-art performance, surpassing prior work, and in some cases even outperforming supervised approaches. Code is made available at https://github.com/pytorch/fairseq/examples/MMPT.

This paper studies continual learning (CL) of a sequence of aspect sentiment classification (ASC) tasks in a particular CL setting called domain incremental learning (DIL). Each task is from a different domain or product. The DIL setting is particularly suited to ASC because in testing the system needs not know the task/domain to which the test data belongs. To our knowledge, this setting has not been studied before for ASC. This paper proposes a novel model called CLASSIC. The key novelty is a contrastive continual learning method that enables both knowledge transfer across tasks and knowledge distillation from old tasks to the new task, which eliminates the need for task ids in testing. Experimental results show the high effectiveness of CLASSIC.

This paper describes Netmarble’s submission to WMT21 Automatic Post-Editing (APE) Shared Task for the English-German language pair. First, we propose a Curriculum Training Strategy in training stages. Facebook Fair’s WMT19 news translation model was chosen to engage the large and powerful pre-trained neural networks. Then, we post-train the translation model with different levels of data at each training stages. As the training stages go on, we make the system learn to solve multiple tasks by adding extra information at different training stages gradually. We also show a way to utilize the additional data in large volume for APE tasks. For further improvement, we apply Multi-Task Learning Strategy with the Dynamic Weight Average during the fine-tuning stage. To fine-tune the APE corpus with limited data, we add some related subtasks to learn a unified representation. Finally, for better performance, we leverage external translations as augmented machine translation (MT) during the post-training and fine-tuning. As experimental results show, our APE system significantly improves the translations of provided MT results by -2.848 and +3.74 on the development dataset in terms of TER and BLEU, respectively. It also demonstrates its effectiveness on the test dataset with higher quality than the development dataset.

This paper analyzes the pre-trained hidden representations learned from reviews on BERT for tasks in aspect-based sentiment analysis (ABSA). Our work is motivated by the recent progress in BERT-based language models for ABSA. However, it is not clear how the general proxy task of (masked) language model trained on unlabeled corpus without annotations of aspects or opinions can provide important features for downstream tasks in ABSA. By leveraging the annotated datasets in ABSA, we investigate both the attentions and the learned representations of BERT pre-trained on reviews. We found that BERT uses very few self-attention heads to encode context words (such as prepositions or pronouns that indicating an aspect) and opinion words for an aspect. Most features in the representation of an aspect are dedicated to the fine-grained semantics of the domain (or product category) and the aspect itself, instead of carrying summarized opinions from its context. We hope this investigation can help future research in improving self-supervised learning, unsupervised learning and fine-tuning for ABSA. The pre-trained model and code can be found at https://github.com/howardhsu/BERT-for-RRC-ABSA.

We study an end-to-end approach for conversational recommendation that dynamically manages and reasons over users’ past (offline) preferences and current (online) requests through a structured and cumulative user memory knowledge graph. This formulation extends existing state tracking beyond the boundary of a single dialog to user state tracking (UST). For this study, we create a new Memory Graph (MG) <-> Conversational Recommendation parallel corpus called MGConvRex with 7K+ human-to-human role-playing dialogs, grounded on a large-scale user memory bootstrapped from real-world user scenarios. MGConvRex captures human-level reasoning over user memory and has disjoint training/testing sets of users for zero-shot (cold-start) reasoning for recommendation. We propose a simple yet expandable formulation for constructing and updating the MG, and an end-to-end graph-based reasoning model that updates MG from unstructured utterances and predicts optimal dialog policies (eg recommendation) based on updated MG. The prediction of our proposed model inherits the graph structure, providing a natural way to explain policies. Experiments are conducted for both offline metrics and online simulation, showing competitive results.

This paper focuses on learning domain-oriented language models driven by end tasks, which aims to combine the worlds of both general-purpose language models (such as ELMo and BERT) and domain-specific language understanding. We propose DomBERT, an extension of BERT to learn from both in-domain corpus and relevant domain corpora. This helps in learning domain language models with low-resources. Experiments are conducted on an assortment of tasks in aspect-based sentiment analysis (ABSA), demonstrating promising results.

This work introduces Focused-Variation Network (FVN), a novel model to control language generation. The main problems in previous controlled language generation models range from the difficulty of generating text according to the given attributes, to the lack of diversity of the generated texts. FVN addresses these issues by learning disjoint discrete latent spaces for each attribute inside codebooks, which allows for both controllability and diversity, while at the same time generating fluent text. We evaluate FVN on two text generation datasets with annotated content and style, and show state-of-the-art performance as assessed by automatic and human evaluations.

This paper proposes a novel end-to-end architecture for task-oriented dialogue systems. It is based on a simple and practical yet very effective sequence-to-sequence approach, where language understanding and state tracking tasks are modeled jointly with a structured copy-augmented sequential decoder and a multi-label decoder for each slot. The policy engine and language generation tasks are modeled jointly following that. The copy-augmented sequential decoder deals with new or unknown values in the conversation, while the multi-label decoder combined with the sequential decoder ensures the explicit assignment of values to slots. On the generation part, slot binary classifiers are used to improve performance. This architecture is scalable to real-world scenarios and is shown through an empirical evaluation to achieve state-of-the-art performance on both the Cambridge Restaurant dataset and the Stanford in-car assistant dataset.

Dialogue management (DM) plays a key role in the quality of the interaction with the user in a task-oriented dialogue system. In most existing approaches, the agent predicts only one DM policy action per turn. This significantly limits the expressive power of the conversational agent and introduces unwanted turns of interactions that may challenge users’ patience. Longer conversations also lead to more errors and the system needs to be more robust to handle them. In this paper, we compare the performance of several models on the task of predicting multiple acts for each turn. A novel policy model is proposed based on a recurrent cell called gated Continue-Act-Slots (gCAS) that overcomes the limitations of the existing models. Experimental results show that gCAS outperforms other approaches. The datasets and code are available at https://leishu02.github.io/.

Question-answering plays an important role in e-commerce as it allows potential customers to actively seek crucial information about products or services to help their purchase decision making. Inspired by the recent success of machine reading comprehension (MRC) on formal documents, this paper explores the potential of turning customer reviews into a large source of knowledge that can be exploited to answer user questions. We call this problem Review Reading Comprehension (RRC). To the best of our knowledge, no existing work has been done on RRC. In this work, we first build an RRC dataset called ReviewRC based on a popular benchmark for aspect-based sentiment analysis. Since ReviewRC has limited training examples for RRC (and also for aspect-based sentiment analysis), we then explore a novel post-training approach on the popular language model BERT to enhance the performance of fine-tuning of BERT for RRC. To show the generality of the approach, the proposed post-training is also applied to some other review-based tasks such as aspect extraction and aspect sentiment classification in aspect-based sentiment analysis. Experimental results demonstrate that the proposed post-training is highly effective.

One key task of fine-grained sentiment analysis of product reviews is to extract product aspects or features that users have expressed opinions on. This paper focuses on supervised aspect extraction using deep learning. Unlike other highly sophisticated supervised deep learning models, this paper proposes a novel and yet simple CNN model employing two types of pre-trained embeddings for aspect extraction: general-purpose embeddings and domain-specific embeddings. Without using any additional supervision, this model achieves surprisingly good results, outperforming state-of-the-art sophisticated existing methods. To our knowledge, this paper is the first to report such double embeddings based CNN model for aspect extraction and achieve very good results.

This paper makes a focused contribution to supervised aspect extraction. It shows that if the system has performed aspect extraction from many past domains and retained their results as knowledge, Conditional Random Fields (CRF) can leverage this knowledge in a lifelong learning manner to extract in a new domain markedly better than the traditional CRF without using this prior knowledge. The key innovation is that even after CRF training, the model can still improve its extraction with experiences in its applications.

Traditional supervised learning makes the closed-world assumption that the classes appeared in the test data must have appeared in training. This also applies to text learning or text classification. As learning is used increasingly in dynamic open environments where some new/test documents may not belong to any of the training classes, identifying these novel documents during classification presents an important problem. This problem is called open-world classification or open classification. This paper proposes a novel deep learning based approach. It outperforms existing state-of-the-art techniques dramatically.