This paper describes a use case that was implemented and is currently running in production at the Nova Ljubljanska Banka, that involves classifying incoming client emails in the Slovenian language according to their topics and priorities. Since the proposed approach relies only on the Named Entity Recogniser (NER) of personal names as a language-dependent resource (for the purpose of anonymisation), that is the only prerequisite for applying the approach to any other language.

In this paper we present the Serbian part of the ELTeC multilingual corpus of novels written in the time period 1840-1920. The corpus is being built in order to test various distant reading methods and tools with the aim of re-thinking the European literary history. We present the various steps that led to the production of the Serbian sub-collection: the novel selection and retrieval, text preparation, structural annotation, POS-tagging, lemmatization and named entity recognition. The Serbian sub-collection was published on different platforms in order to make it freely available to various users. Several use examples show that this sub-collection is usefull for both close and distant reading approaches.

In this work, we present a Serbian literary corpus that is being developed under the umbrella of the “Distant Reading for European Literary History” COST Action CA16204. Using this corpus of novels written more than a century ago, we have developed and made publicly available a Named Entity Recognizer (NER) trained to recognize 7 different named entity types, with a Convolutional Neural Network (CNN) architecture, having F1 score of ≈91% on the test dataset. This model has been further assessed on a separate evaluation dataset. We wrap up with comparison of the developed model with the existing one, followed by a discussion of pros and cons of the both models.