Affect preferences vary with user demographics, and tapping into demographic information provides important cues about the users’ language preferences. In this paper, we utilize the user demographics and propose EmpathBERT, a demographic-aware framework for empathy prediction based on BERT. Through several comparative experiments, we show that EmpathBERT surpasses traditional machine learning and deep learning models, and illustrate the importance of user demographics, for predicting empathy and distress in user responses to stimulative news articles. We also highlight the importance of affect information in the responses by developing affect-aware models to predict user demographic attributes.

Millions of people irrespective of socioeconomic and demographic backgrounds, depend on Wikipedia articles everyday for keeping themselves informed regarding popular as well as obscure topics. Articles have been categorized by editors into several quality classes, which indicate their reliability as encyclopedic content. This manual designation is an onerous task because it necessitates profound knowledge about encyclopedic language, as well navigating circuitous set of wiki guidelines. In this paper we propose Neural wikipedia Quality Monitor (NwQM), a novel deep learning model which accumulates signals from several key information sources such as article text, meta data and images to obtain improved Wikipedia article representation. We present comparison of our approach against a plethora of available solutions and show 8% improvement over state-of-the-art approaches with detailed ablation studies.