Incorporating conversational context and knowledge into dialogue generation models has been essential for improving the quality of the generated responses. The context, comprising utterances from previous dialogue exchanges, is used as a source of content for response generation and as a means of selecting external knowledge. However, to avoid introducing irrelevant content, it is key to enable fine-grained scoring of context and knowledge. In this paper, we present a novel approach to context and knowledge weighting as an integral part of model training. We guide the model training through a Contextual Knowledge Learning (CKL) process which involves Latent Vectors for context and knowledge, respectively. CKL Latent Vectors capture the relationship between context, knowledge, and responses through weak supervision and enable differential weighting of context utterances and knowledge sentences during the training process. Experiments with two standard datasets and human evaluation demonstrate that CKL leads to a significant improvement compared with the performance of six strong baseline models and shows robustness with regard to reduced sizes of training sets.

This paper is concerned with improving dialogue generation models through injection of knowledge, e.g., content relevant to the post that can increase the quality of responses. Past research extends the training of the generative models by incorporating statistical properties of posts, responses and related knowledge, without explicitly assessing the knowledge quality. In our work, we demonstrate the importance of knowledge relevance and adopt a two-phase approach. We first apply a novel method, Transformer & Post based Posterior Approximation (TPPA) to select knowledge, and then use the Transformer with Expanded Decoder (TED) model to generate responses from both the post and the knowledge. TPPA method processes posts, post related knowledge, and response related knowledge at both word and sentence level. Our experiments with the TED generative model demonstrate the effectiveness of TPPA as it outperforms a set of strong baseline models. Our TPPA method is extendable and supports further optimization of knowledge retrieval and injection.