Tiantong Deng
2021
Entity Resolution in Open-domain Conversations
Mingyue Shang
|
Tong Wang
|
Mihail Eric
|
Jiangning Chen
|
Jiyang Wang
|
Matthew Welch
|
Tiantong Deng
|
Akshay Grewal
|
Han Wang
|
Yue Liu
|
Yang Liu
|
Dilek Hakkani-Tur
Proceedings of the 2021 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies: Industry Papers
In recent years, incorporating external knowledge for response generation in open-domain conversation systems has attracted great interest. To improve the relevancy of retrieved knowledge, we propose a neural entity linking (NEL) approach. Different from formal documents, such as news, conversational utterances are informal and multi-turn, which makes it more challenging to disambiguate the entities. Therefore, we present a context-aware named entity recognition model (NER) and entity resolution (ER) model to utilize dialogue context information. We conduct NEL experiments on three open-domain conversation datasets and validate that incorporating context information improves the performance of NER and ER models. The end-to-end NEL approach outperforms the baseline by 62.8% relatively in F1 metric. Furthermore, we verify that using external knowledge based on NEL benefits the neural response generation model.
Search
Co-authors
- Mingyue Shang 1
- Tong Wang 1
- Mihail Eric 1
- Jiangning Chen 1
- Jiyang Wang 1
- show all...