We describe the language technology (LT) assessments carried out in the ELRC action (European Language Resource Coordination) of the European Commission, which aims towards minimising language barriers across the EU. We zoom in on the two most extensive assessments. These LT specifications do not only involve experiments with tools and techniques but also an extensive consultation round with stakeholders from public organisations, academia and industry, in order to gather insights into scenarios and best practices. The LT specifications concern (1) the field of automated anonymisation, which is motivated by the need of public and other organisations to be able to store and share data, and (2) the field of multilingual fake news processing, which is motivated by the increasingly pressing problem of disinformation and the limited language coverage of systems for automatically detecting misleading articles. For each specification, we set up a corresponding proof-of-concept software to demonstrate the opportunities and challenges involved in the field.

The CEFAT4Cities project aims at creating a multilingual semantic interoperability layer for Smart Cities that allows users from all EU member States to interact with public services in their own language. The CEFAT4Cities processing pipeline transforms natural-language administrative procedures into machine-readable data using various multilingual Natural Language Processing techniques, such as semantic networks and machine translation, thus allowing for the development of more sophisticated and more user-friendly public services applications.

In modern computer-aided translation workflows, Machine Translation (MT) systems are used to produce a draft that is then checked and edited where needed by human translators. In this scenario, a Quality Estimation (QE) tool can be used to score MT outputs, and a threshold on the QE scores can be applied to decide whether an MT output can be used as-is or requires human post-edition. While this could reduce cost and turnaround times, it could harm translation quality, as QE models are not 100% accurate. In the framework of the APE-QUEST project (Automated Post-Editing and Quality Estimation), we set up a case-study on the trade-off between speed, cost and quality, investigating the benefits of QE models in a real-world scenario, where we rely on end-user acceptability as quality metric. Using data in the public administration domain for English-Dutch and English-French, we experimented with two use cases: assimilation and dissemination. Results shed some light on how QE scores can be explored to establish thresholds that suit each use case and target language, and demonstrate the potential benefits of adding QE to a translation workflow.

In the context of under-resourced neural machine translation (NMT), transfer learning from an NMT model trained on a high resource language pair, or from a multilingual NMT (M-NMT) model, has been shown to boost performance to a large extent. In this paper, we focus on so-called cold start transfer learning from an M-NMT model, which means that the parent model is not trained on any of the child data. Such a set-up enables quick adaptation of M-NMT models to new languages. We investigate the effectiveness of cold start transfer learning from a many-to-many M-NMT model to an under-resourced child. We show that sufficiently large sub-word vocabularies should be used for transfer learning to be effective in such a scenario. When adopting relatively large sub-word vocabularies we observe increases in performance thanks to transfer learning from a parent M-NMT model, both when translating to and from the under-resourced language. Our proposed approach involving dynamic vocabularies is both practical and effective. We report results on two under-resourced language pairs, i.e. Icelandic-English and Irish-English.

We introduce a machine translation dataset for three pairs of languages in the legal domain with post-edited high-quality neural machine translation and independent human references. The data was collected as part of the EU APE-QUEST project and comprises crawled content from EU websites with translation from English into three European languages: Dutch, French and Portuguese. Altogether, the data consists of around 31K tuples including a source sentence, the respective machine translation by a neural machine translation system, a post-edited version of such translation by a professional translator, and - where available - the original reference translation crawled from parallel language websites. We describe the data collection process, provide an analysis of the resulting post-edits and benchmark the data using state-of-the-art quality estimation and automatic post-editing models. One interesting by-product of our post-editing analysis suggests that neural systems built with publicly available general domain data can provide high-quality translations, even though comparison to human references suggests that this quality is quite low. This makes our dataset a suitable candidate to test evaluation metrics. The data is freely available as an ELRC-SHARE resource.

The APE-QUEST project (2018–2020) sets up a quality gate and crowdsourcing workflow for the eTranslation system of EC’s Connecting Europe Facility to improve translation quality in specific domains. It packages these services as a translation portal for machine-to-machine and machine-to-human scenarios.

The CEFAT4Cities project (2020-2022) will create a “Smart Cities natural language context” (a software layer that facilitates the conversion of natural-language administrative procedures, into machine-readable data sets) on top of the existing ISA2 interoperability layer for public services. Integration with the FIWARE/ORION “Smart City” Context Broker, will make existing, paper-based, public services discoverable through “Smart City” frameworks, thus allowing for the development of more sophisticated and more user-friendly public services applications. An automated translation component will be included, to provide a solution that can be used by all EU Member States. As a result, the project will allow EU citizens and businesses to interact with public services on the city, national, regional and EU level, in their own language.