CrossWOZ: A Large-Scale Chinese Cross-Domain Task-Oriented Dialogue Dataset

Qi Zhu, Kaili Huang, Zheng Zhang, Xiaoyan Zhu, Minlie Huang


Abstract
To advance multi-domain (cross-domain) dialogue modeling as well as alleviate the shortage of Chinese task-oriented datasets, we propose CrossWOZ, the first large-scale Chinese Cross-Domain Wizard-of-Oz task-oriented dataset. It contains 6K dialogue sessions and 102K utterances for 5 domains, including hotel, restaurant, attraction, metro, and taxi. Moreover, the corpus contains rich annotation of dialogue states and dialogue acts on both user and system sides. About 60% of the dialogues have cross-domain user goals that favor inter-domain dependency and encourage natural transition across domains in conversation. We also provide a user simulator and several benchmark models for pipelined task-oriented dialogue systems, which will facilitate researchers to compare and evaluate their models on this corpus. The large size and rich annotation of CrossWOZ make it suitable to investigate a variety of tasks in cross-domain dialogue modeling, such as dialogue state tracking, policy learning, user simulation, etc.
Anthology ID:
2020.tacl-1.19
Volume:
Transactions of the Association for Computational Linguistics, Volume 8
Month:
Year:
2020
Address:
Cambridge, MA
Editors:
Mark Johnson, Brian Roark, Ani Nenkova
Venue:
TACL
SIG:
Publisher:
MIT Press
Note:
Pages:
281–295
Language:
URL:
https://aclanthology.org/2020.tacl-1.19
DOI:
10.1162/tacl_a_00314
Bibkey:
Cite (ACL):
Qi Zhu, Kaili Huang, Zheng Zhang, Xiaoyan Zhu, and Minlie Huang. 2020. CrossWOZ: A Large-Scale Chinese Cross-Domain Task-Oriented Dialogue Dataset. Transactions of the Association for Computational Linguistics, 8:281–295.
Cite (Informal):
CrossWOZ: A Large-Scale Chinese Cross-Domain Task-Oriented Dialogue Dataset (Zhu et al., TACL 2020)
Copy Citation:
PDF:
https://preview.aclanthology.org/emnlp22-frontmatter/2020.tacl-1.19.pdf
Code
 thu-coai/CrossWOZ +  additional community code
Data
CrossWOZATISMultiWOZ