Despite the success of spoken language understanding (SLU) in high-resource languages, achieving similar performance in low-resource settings, such as zero-shot scenarios, remains challenging due to limited labeled training data. To improve zero-shot cross-lingual SLU, recent studies have explored code-switched sentences containing tokens from multiple languages. However, vanilla code-switched sentences often lack semantic and grammatical coherence. We ascribe this lack to two issues: (1) randomly replacing code-switched tokens with equal probability and (2) disregarding token-level dependency within each language. To tackle these issues, in this paper, we propose a novel method termed SoGo, for zero-shot cross-lingual SLU. First, we use a saliency-based substitution approach to extract keywords as substitution options. Then, we introduce a novel token-level alignment strategy that considers the similarity between the context and the code-switched tokens, ensuring grammatical coherence in code-switched sentences. Extensive experiments and analyses demonstrate the superior performance of SoGo across nine languages on MultiATIS++.

Joint intent detection and slot filling models have shown promising success in recent years due to the high correlations between the two tasks. However, previous works independently decode the two tasks, which could result in misaligned predictions for both tasks. To address this shortcoming, we propose a novel method named Label-aware Compact Linguistics Representation (LCLR), which leverages label embeddings to jointly guide the decoding process. Concretely, LCLR projects both task-specific hidden states into a joint label latent space, where both task-specific hidden states could be concisely represented as linear combinations of label embeddings. Such feature decomposition of task-specific hidden states increases the representing power for the linguistics of utterance. Extensive experiments on two single- and multi-intent SLU benchmarks prove that LCLR can learn more discriminative label information than previous separate decoders, and consistently outperform previous state-of-the-art methods across all metrics. More encouragingly, LCLR can be applied to boost the performance of existing approaches, making it easy to be incorporated into any existing SLU models.

Enhancing the robustness towards Automatic Speech Recognition (ASR) errors is of great importance for Spoken Language Understanding (SLU). Trending ASR-robust SLU systems have witnessed impressive improvements through global contrastive learning. However, although most ASR errors occur only at local positions of utterances, they can easily lead to severe semantic changes, and utterance-level classification or comparison is difficult to distinguish such differences. To address the problem, we propose a two-stage multi-grained contrastive learning framework dubbed MCLF. Technically, we first adapt the pre-trained language models to downstream SLU datasets via the proposed multi-grained contrastive learning objective and then fine-tune it on the corresponding dataset. Besides, to facilitate contrastive learning in the pre-training stage, we explore several data augmentation methods to expand the training data. Experimental results and detailed analyses on four datasets and four BERT-like backbone models demonstrate the effectiveness of our approach.

Spoken Language Understanding (SLU), a crucial component of task-oriented dialogue systems, has consistently garnered attention from both academic and industrial communities. Although incorporating syntactic information into models has the potential to enhance the comprehension of user utterances and yield impressive results, its application in SLU systems remains largely unexplored. In this paper, we propose a carefully designed model termed Syntax-aware attention (SAT) to enhance SLU, where attention scopes are constrained based on relationships within the syntactic structure. Experimental results on three datasets show that our model achieves substantial improvements and excellent performance. Moreover, SAT can be integrated into other BERT-based language models to further boost their performance.

Language understanding in speech-based systems has attracted extensive interest from both academic and industrial communities in recent years with the growing demand for voice-based applications. Prior works focus on independent research by the automatic speech recognition (ASR) and natural language processing (NLP) communities, or on jointly modeling the speech and NLP problems focusing on a single dataset or single NLP task. To facilitate the development of spoken language research, we introduce MTL-SLT, a multi-task learning framework for spoken language tasks. MTL-SLT takes speech as input, and outputs transcription, intent, named entities, summaries, and answers to text queries, supporting the tasks of spoken language understanding, spoken summarization and spoken question answering respectively. The proposed framework benefits from three key aspects: 1) pre-trained sub-networks of ASR model and language model; 2) multi-task learning objective to exploit shared knowledge from different tasks; 3) end-to-end training of ASR and downstream NLP task based on sequence loss. We obtain state-of-the-art results on spoken language understanding tasks such as SLURP and ATIS. Spoken summarization results are reported on a new dataset: Spoken-Gigaword.

Transformer-based pre-trained language models like BERT, though powerful in many tasks, are expensive in both memory and computation, due to their large number of parameters. Previous works show that some parameters in these models can be pruned away without severe accuracy drop. However, these redundant features contribute to a comprehensive understanding of the training data and removing them weakens the model’s representation ability. In this paper, we propose GhostBERT, which generates more features with very cheap operations from the remaining features. In this way, GhostBERT has similar memory and computational cost as the pruned model, but enjoys much larger representation power. The proposed ghost module can also be applied to unpruned BERT models to enhance their performance with negligible additional parameters and computation. Empirical results on the GLUE benchmark on three backbone models (i.e., BERT, RoBERTa and ELECTRA) verify the efficacy of our proposed method.

Recently, spoken language understanding (SLU) has attracted extensive research interests, and various SLU datasets have been proposed to promote the development. However, most of the existing methods focus on a single individual dataset, the efforts to improve the robustness of models and obtain better performance by combining the merits of various datasets are not well studied. In this paper, we argue that if these SLU datasets are considered together, different knowledge from different datasets could be learned jointly, and there are high chances to promote the performance of each dataset. At the same time, we further attempt to prevent data leakage when unifying multiple datasets which, arguably, is more useful in an industry setting. To this end, we propose a federated learning framework, which could unify various types of datasets as well as tasks to learn and fuse various types of knowledge, i.e., text representations, from different datasets and tasks, without the sharing of downstream task data. The fused text representations merge useful features from different SLU datasets and tasks and are thus much more powerful than the original text representations alone in individual tasks. At last, in order to provide multi-granularity text representations for our framework, we propose a novel Multi-view Encoder (MV-Encoder) as the backbone of our federated learning framework. Experiments on two SLU benchmark datasets, including two tasks (intention detection and slot filling) and federated learning settings (horizontal federated learning, vertical federated learning and federated transfer learning), demonstrate the effectiveness and universality of our approach. Specifically, we are able to get 1.53% improvement on the intent detection metric accuracy. And we could also boost the performance of a strong baseline by up to 5.29% on the slot filling metric F1. Furthermore, by leveraging BERT as an additional encoder, we establish new state-of-the-art results on SNIPS and ATIS datasets, where we get 99.33% and 98.28% in terms of accuracy on intent detection task as well as 97.20% and 96.41% in terms of F1 score on slot filling task, respectively.