Recent research has demonstrated that Large Language Models (LLMs) can enhance their capabilities by utilizing external tools. However, three pivotal questions remain unanswered: (1) How effective are current LLMs in utilizing tools? (2) How can we enhance LLMs’ ability to utilize tools? (3) What obstacles need to be overcome to leverage tools? To address these questions, we introduce API-Bank, a groundbreaking benchmark, specifically designed for tool-augmented LLMs. For the first question, we develop a runnable evaluation system consisting of 73 API tools. We annotate 314 tool-use dialogues with 753 API calls to assess the existing LLMs’ capabilities in planning, retrieving, and calling APIs. For the second question, we construct a comprehensive training set containing 1,888 tool-use dialogues from 2,138 APIs spanning 1,000 distinct domains. Using this dataset, we train Lynx, a tool-augmented LLM initialized from Alpaca. Experimental results demonstrate that GPT-3.5 exhibits improved tool utilization compared to GPT-3, while GPT-4 excels in planning. However, there is still significant potential for further improvement. Moreover, Lynx surpasses Alpaca’s tool utilization performance by more than 26 pts and approaches the effectiveness of GPT-3.5. Through error analysis, we highlight the key challenges for future research in this field to answer the third question.

The goal of document-grounded dialogue (DocGD) is to generate a response by anchoring the evidence in a supporting document in accordance with the dialogue context. This entails four causally interconnected variables. While task-specific pre-training has significantly enhanced performances on numerous downstream tasks, existing DocGD methods still rely on general pre-trained language models without a specifically tailored pre-training approach that explicitly captures the causal relationships. To address this, we present the first causally-complete dataset construction strategy for developing million-scale DocGD pre-training corpora. Additionally, we propose a causally-perturbed pre-training strategy to better capture causality by introducing perturbations on the variables and optimizing the overall causal effect. Experiments conducted on three benchmark datasets demonstrate that our causal pre-training yields substantial and consistent improvements in fully-supervised, low-resource, few-shot, and zero-shot settings.

In knowledge distillation, a student model is trained with supervisions from both knowledge from a teacher and observations drawn from a training data distribution. Knowledge of a teacher is considered a subject that holds inter-class relations which send a meaningful supervision to a student; hence, much effort has been put to find such knowledge to be distilled. In this paper, we explore a question that has been given little attention: “when to distill such knowledge.” The question is answered in our work with the concept of model calibration; we view a teacher model not only as a source of knowledge but also as a gauge to detect miscalibration of a student. This simple and yet novel view leads to a hard gate knowledge distillation scheme that switches between learning from a teacher model and training data. We verify the gating mechanism in the context of natural language generation at both the token-level and the sentence-level. Empirical comparisons with strong baselines show that hard gate knowledge distillation not only improves model generalization, but also significantly lowers model calibration error.

Lifelong learning (LL) is vital for advanced task-oriented dialogue (ToD) systems. To address the catastrophic forgetting issue of LL, generative replay methods are widely employed to consolidate past knowledge with generated pseudo samples. However, most existing generative replay methods use only a single task-specific token to control their models. This scheme is usually not strong enough to constrain the generative model due to insufficient information involved. In this paper, we propose a novel method, prompt conditioned VAE for lifelong learning (PCLL), to enhance generative replay by incorporating tasks’ statistics. PCLL captures task-specific distributions with a conditional variational autoencoder, conditioned on natural language prompts to guide the pseudo-sample generation. Moreover, it leverages a distillation process to further consolidate past knowledge by alleviating the noise in pseudo samples. Experiments on natural language understanding tasks of ToD systems demonstrate that PCLL significantly outperforms competitive baselines in building lifelong learning models.

Building models of natural language processing (NLP) is challenging in low-resource scenarios where limited data are available. Optimization-based meta-learning algorithms achieve promising results in low-resource scenarios by adapting a well-generalized model initialization to handle new tasks. Nonetheless, these approaches suffer from the memorization overfitting issue, where the model tends to memorize the meta-training tasks while ignoring support sets when adapting to new tasks. To address this issue, we propose a memory imitation meta-learning (MemIML) method that enhances the model’s reliance on support sets for task adaptation. Specifically, we introduce a task-specific memory module to store support set information and construct an imitation module to force query sets to imitate the behaviors of support sets stored in the memory. A theoretical analysis is provided to prove the effectiveness of our method, and empirical results also demonstrate that our method outperforms competitive baselines on both text classification and generation tasks.

Lifelong learning aims to accumulate knowledge and alleviate catastrophic forgetting when learning tasks sequentially. However, existing lifelong language learning methods only focus on the supervised learning setting. Unlabeled data, which can be easily accessed in real-world scenarios, are underexplored. In this paper, we explore a novel setting, semi-supervised lifelong language learning (SSLL), where a model learns sequentially arriving language tasks with both labeled and unlabeled data. We propose an unlabeled data enhanced lifelong learner to explore SSLL. Specially, we dedicate task-specific modules to alleviate catastrophic forgetting and design two modules to exploit unlabeled data: (1) a virtual supervision enhanced task solver is constructed on a teacher-student framework to mine the underlying knowledge from unlabeled data; and (2) a backward augmented learner is built to encourage knowledge transfer from newly arrived unlabeled data to previous tasks. Experimental results on various language tasks demonstrate our model’s effectiveness and superiority over competitive baselines under the new setting SSLL.

Emotional conversation systems generate responses for the input queries considering the speaker’s emotions in a conversation. Existing emotional conversation systems output emotional responses according to either a given emotion or the user’s emotion reflected in the input queries. Following a given emotion may lead to an emotional drift between the given emotion and the conversation state, and following only the user’s emotion may aggravate the user’s negative feelings if users suffer from a negative mood. In this paper, we propose to generate empathetic responses catering to the user’s emotions while leading the conversation to be emotionally positive. Particularly, by abstracting the conversation corpus, we extract and store the different responding strategies for different users’ emotions and conversational topics into a memory. We encourage positive emotions in conversation via a sentiment evaluator. We model the memory outputs with a Gaussian mixture distribution and sample a final responding strategy from the distribution. The strategy acts as a condition to a transformer model to generate responses. The experiments verify our model surpasses the baseline methods in appropriateness, diversity, and generating emotionally positive responses.