In this study, we analyze automatic evaluation metrics for Natural Language Generation (NLG), specifically task-agnostic metrics and human-aligned metrics. Task-agnostic metrics, such as Perplexity, BLEU, BERTScore, are cost-effective and highly adaptable to diverse NLG tasks, yet they have a weak correlation with human. Human-aligned metrics (CTC, CtrlEval, UniEval) improves correlation level by incorporating desirable human-like qualities as training objective. However, their effectiveness at discerning system-level performance and quality of system outputs remain unclear. We present metric preference checklist as a framework to assess the effectiveness of automatic metrics in three NLG tasks: Text Summarization, Dialogue Response Generation, and Controlled Generation. Our proposed framework provides access: (i) for verifying whether automatic metrics are faithful to human preference, regardless of their correlation level to human; and (ii) for inspecting the strengths and limitations of NLG systems via pairwise evaluation. We show that automatic metrics provide a better guidance than human on discriminating system-level performance in Text Summarization and Controlled Generation tasks. We also show that multi-aspect human-aligned metric (UniEval) is not necessarily dominant over single-aspect human-aligned metrics (CTC, CtrlEval) and task-agnostic metrics (BLEU, BERTScore), particularly in Controlled Generation tasks.

redWarning: This paper contains content that may be offensive or upsetting.Pretrained conversational agents have been exposed to safety issues, exhibiting a range of stereotypical human biases such as gender bias. However, there are still limited bias categories in current research, and most of them only focus on English. In this paper, we introduce a new Chinese dataset, CHBias, for bias evaluation and mitigation of Chinese conversational language models.Apart from those previous well-explored bias categories, CHBias includes under-explored bias categories, such as ageism and appearance biases, which received less attention. We evaluate two popular pretrained Chinese conversational models, CDial-GPT and EVA2.0, using CHBias. Furthermore, to mitigate different biases, we apply several debiasing methods to the Chinese pretrained models. Experimental results show that these Chinese pretrained models are potentially risky for generating texts that contain social biases, and debiasing methods using the proposed dataset can make response generation less biased while preserving the models’ conversational capabilities.

Generating high-quality textual adversarial examples is critical for investigating the pitfalls of natural language processing (NLP) models and further promoting their robustness. Existing attacks are usually realized through word-level or sentence-level perturbations, which either limit the perturbation space or sacrifice fluency and textual quality, both affecting the attack effectiveness. In this paper, we propose Phrase-Level Textual Adversarial ATtack (PLAT) that generates adversarial samples through phrase-level perturbations. PLAT first extracts the vulnerable phrases as attack targets by a syntactic parser, and then perturbs them by a pre-trained blank-infilling model. Such flexible perturbation design substantially expands the search space for more effective attacks without introducing too many modifications, and meanwhile maintaining the textual fluency and grammaticality via contextualized generation using surrounding texts. Moreover, we develop a label preservation filter leveraging the likelihoods of language models fine-tuned on each class, rather than textual similarity, to rule out those perturbations that potentially alter the original class label for humans. Extensive experiments and human evaluation demonstrate that PLAT has a superior attack effectiveness as well as a better label consistency than strong baselines.

The ability to detect Out-of-Domain (OOD) inputs has been a critical requirement in many real-world NLP applications. For example, intent classification in dialogue systems. The reason is that the inclusion of unsupported OOD inputs may lead to catastrophic failure of systems. However, it remains an empirical question whether current methods can tackle such problems reliably in a realistic scenario where zero OOD training data is available. In this study, we propose ProtoInfoMax, a new architecture that extends Prototypical Networks to simultaneously process in-domain and OOD sentences via Mutual Information Maximization (InfoMax) objective. Experimental results show that our proposed method can substantially improve performance up to 20% for OOD detection in low resource settings of text classification. We also show that ProtoInfoMax is less prone to typical overconfidence errors of Neural Networks, leading to more reliable prediction results.