Jing Zheng


2023

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Improving Knowledge Production Efficiency With Question Answering on Conversation
Changlin Yang | Siye Liu | Sen Hu | Wangshu Zhang | Teng Xu | Jing Zheng
Proceedings of the 61st Annual Meeting of the Association for Computational Linguistics (Volume 5: Industry Track)

Through an online customer service application, we have collected many conversations between customer service agents and customers. Building a knowledge production system can help reduce the labor cost of maintaining the FAQ database for the customer service chatbot, whose core module is question answering (QA) on these conversations. However, most existing researches focus on document-based QA tasks, and there is a lack of researches on conversation-based QA and related datasets, especially in Chinese language. The challenges of conversation-based QA include: 1) answers may be scattered among multiple dialogue turns; 2) understanding complex dialogue contexts is more complicated than documents. To address these challenges, we propose a multi-span extraction model on this task and introduce continual pre-training and multi-task learning schemes to further improve model performance. To validate our approach, we construct two Chinese datasets using dialogues as the knowledge source, namely cs-qaconv and kd-qaconv, respectively. Experimental results demonstrate that the proposed model outperforms the baseline on both datasets. The online application also verifies the effectiveness of our method. The dataset kd-qaconv will be released publicly for research purposes.

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Grammar-based Decoding for Improved Compositional Generalization in Semantic Parsing
Jing Zheng | Jyh-Herng Chow | Zhongnan Shen | Peng Xu
Findings of the Association for Computational Linguistics: ACL 2023

Sequence-to-sequence (seq2seq) models have achieved great success in semantic parsing tasks, but they tend to struggle on out-of-distribution (OOD) data. Despite recent progress, robust semantic parsing on large-scale tasks with combined challenges from both compositional generalization and natural language variations remains an unsolved problem. To promote research in this area, this work presents CUDON, a large-scale dialogue dataset in Chinese language, particularly designed for evaluating compositional generalization of semantic parsing. The dataset contains about ten thousand multi-turn complex queries, and provides multiple splits with different degrees of train-test distribution divergence. We have investigated improving compositional generalization with grammar-based decodering on this dataset. With specially designed grammars leveraging program schema, we are able to substantially improve accuracy of seq2seq semantic parsers on OOD splits: A LSTM-based parser using a Context-free Grammar (CFG) achieves over 25% higher accuracy than a standard seq2seq baseline; a parser using Tree-Substitution Grammar (TSG) improves parsing speed five to seven times over the CFG parser with only a small accuracy loss. The grammar-based LSTM parsers also outperforms BART- and T5-based seq2seq parsers on the OOD splits, despite having less than one tenth of parameters and no pretraining. We also verified our approach on the SMCalflow-CS dataset, particularly, on the zero-shot learning task.

2021

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R2D2: Recursive Transformer based on Differentiable Tree for Interpretable Hierarchical Language Modeling
Xiang Hu | Haitao Mi | Zujie Wen | Yafang Wang | Yi Su | Jing Zheng | Gerard de Melo
Proceedings of the 59th Annual Meeting of the Association for Computational Linguistics and the 11th International Joint Conference on Natural Language Processing (Volume 1: Long Papers)

Human language understanding operates at multiple levels of granularity (e.g., words, phrases, and sentences) with increasing levels of abstraction that can be hierarchically combined. However, existing deep models with stacked layers do not explicitly model any sort of hierarchical process. In this paper, we propose a recursive Transformer model based on differentiable CKY style binary trees to emulate this composition process, and we extend the bidirectional language model pre-training objective to this architecture, attempting to predict each word given its left and right abstraction nodes. To scale up our approach, we also introduce an efficient pruning and growing algorithm to reduce the time complexity and enable encoding in linear time. Experimental results on language modeling and unsupervised parsing show the effectiveness of our approach.

2013

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Name-aware Machine Translation
Haibo Li | Jing Zheng | Heng Ji | Qi Li | Wen Wang
Proceedings of the 51st Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)

2009

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Toward Smaller, Faster, and Better Hierarchical Phrase-based SMT
Mei Yang | Jing Zheng
Proceedings of the ACL-IJCNLP 2009 Conference Short Papers

2008

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Improving Alignments for Better Confusion Networks for Combining Machine Translation Systems
Necip Fazil Ayan | Jing Zheng | Wen Wang
Proceedings of the 22nd International Conference on Computational Linguistics (Coling 2008)

2004

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Limited-Domain Speech-to-Speech Translation between English and Pashto
Kristin Precoda | Horacio Franco | Ascander Dost | Michael Frandsen | John Fry | Andreas Kathol | Colleen Richey | Susanne Riehemann | Dimitra Vergyri | Jing Zheng | Christopher Culy
Demonstration Papers at HLT-NAACL 2004