Backward compatibility of model predictions is a desired property when updating a machine learning driven application. It allows to seamlessly improve the underlying model without introducing regression bugs. In classification tasks these bugs occur in the form of negative flips. This means an instance that was correctly classified by the old model is now classified incorrectly by the updated model. This has direct negative impact on the user experience of such systems e.g. a frequently used voice assistant query is suddenly misclassified.A common reason to update the model is when new training data becomes available and needs to be incorporated. Simply retraining the model with the updated data introduces the unwanted negative flips. We study the problem of regression during data updates and propose Backward Compatible Weight Interpolation (BCWI). This method interpolates between the weights of the old and new model and we show in extensive experiments that it reduces negative flips without sacrificing the improved accuracy of the new model. BCWI is straight forward to implement and does not increase inference cost. We also explore the use of importance weighting during interpolation and averaging the weights of multiple new models in order to further reduce negative flips.

Intent classification (IC) plays an important role in task-oriented dialogue systems. However, IC models often generalize poorly when training without sufficient annotated examples for each user intent. We propose a novel pre-training method for text encoders that uses contrastive learning with intent psuedo-labels to produce embeddings that are well-suited for IC tasks, reducing the need for manual annotations. By applying this pre-training strategy, we also introduce Pre-trained Intent-aware Encoder (PIE), which is designed to align encodings of utterances with their intent names. Specifically, we first train a tagger to identify key phrases within utterances that are crucial for interpreting intents. We then use these extracted phrases to create examples for pre-training a text encoder in a contrastive manner. As a result, our PIE model achieves up to 5.4% and 4.0% higher accuracy than the previous state-of-the-art pre-trained text encoder for the N-way zero- and one-shot settings on four IC datasets.

When upgrading neural models to a newer version, new errors that were not encountered in the legacy version can be introduced, known as regression errors. This inconsistent behavior during model upgrade often outweighs the benefits of accuracy gain and hinders the adoption of new models. To mitigate regression errors from model upgrade, distillation and ensemble have proven to be viable solutions without significant compromise in performance. Despite the progress, these approaches attained an incremental reduction in regression which is still far from achieving backward-compatible model upgrade. In this work, we propose a novel method, Gated Fusion, that promotes backward compatibility via learning to mix predictions between old and new models. Empirical results on two distinct model upgrade scenarios show that our method reduces the number of regression errors by 62% on average, outperforming the strongest baseline by an average of 25%.

Pre-trained language models have been recently shown to benefit task-oriented dialogue (TOD) systems. Despite their success, existing methods often formulate this task as a cascaded generation problem which can lead to error accumulation across different sub-tasks and greater data annotation overhead. In this study, we present PPTOD, a unified plug-and-play model for task-oriented dialogue. In addition, we introduce a new dialogue multi-task pre-training strategy that allows the model to learn the primary TOD task completion skills from heterogeneous dialog corpora. We extensively test our model on three benchmark TOD tasks, including end-to-end dialogue modelling, dialogue state tracking, and intent classification. Experimental results show that PPTOD achieves new state of the art on all evaluated tasks in both high-resource and low-resource scenarios. Furthermore, comparisons against previous SOTA methods show that the responses generated by PPTOD are more factually correct and semantically coherent as judged by human annotators.

In text classification tasks, useful information is encoded in the label names. Label semantic aware systems have leveraged this information for improved text classification performance during fine-tuning and prediction. However, use of label-semantics during pre-training has not been extensively explored. We therefore propose Label Semantic Aware Pre-training (LSAP) to improve the generalization and data efficiency of text classification systems. LSAP incorporates label semantics into pre-trained generative models (T5 in our case) by performing secondary pre-training on labeled sentences from a variety of domains. As domain-general pre-training requires large amounts of data, we develop a filtering and labeling pipeline to automatically create sentence-label pairs from unlabeled text. We perform experiments on intent (ATIS, Snips, TOPv2) and topic classification (AG News, Yahoo! Answers). LSAP obtains significant accuracy improvements over state-of-the-art models for few-shot text classification while maintaining performance comparable to state of the art in high-resource settings.

Neural machine translation (NMT) has arguably achieved human level parity when trained and evaluated at the sentence-level. Document-level neural machine translation has received less attention and lags behind its sentence-level counterpart. The majority of the proposed document-level approaches investigate ways of conditioning the model on several source or target sentences to capture document context. These approaches require training a specialized NMT model from scratch on parallel document-level corpora. We propose an approach that doesn’t require training a specialized model on parallel document-level corpora and is applied to a trained sentence-level NMT model at decoding time. We process the document from left to right multiple times and self-train the sentence-level model on pairs of source sentences and generated translations. Our approach reinforces the choices made by the model, thus making it more likely that the same choices will be made in other sentences in the document. We evaluate our approach on three document-level datasets: NIST Chinese-English, WMT19 Chinese-English and OpenSubtitles English-Russian. We demonstrate that our approach has higher BLEU score and higher human preference than the baseline. Qualitative analysis of our approach shows that choices made by model are consistent across the document.

In this paper, we offer a preliminary investigation into the task of in-image machine translation: transforming an image containing text in one language into an image containing the same text in another language. We propose an end-to-end neural model for this task inspired by recent approaches to neural machine translation, and demonstrate promising initial results based purely on pixel-level supervision. We then offer a quantitative and qualitative evaluation of our system outputs and discuss some common failure modes. Finally, we conclude with directions for future work.

We propose a conditional non-autoregressive neural sequence model based on iterative refinement. The proposed model is designed based on the principles of latent variable models and denoising autoencoders, and is generally applicable to any sequence generation task. We extensively evaluate the proposed model on machine translation (En-De and En-Ro) and image caption generation, and observe that it significantly speeds up decoding while maintaining the generation quality comparable to the autoregressive counterpart.