Language I/O Solution for Multilingual Customer Support

Diego Bartolome, Chris Jacob


Abstract
We describe the multilingual customer solution by Language I/O in this paper. With data security and confidentiality ensured by the ISO 27001 certification, global corporations can turn monolingual customer support agents into efficient multilingual brand ambassadors in less than 24 hours. Our solution supports more than 100 languages.
Anthology ID:
2022.eamt-1.32
Volume:
Proceedings of the 23rd Annual Conference of the European Association for Machine Translation
Month:
June
Year:
2022
Address:
Ghent, Belgium
Venue:
EAMT
SIG:
Publisher:
European Association for Machine Translation
Note:
Pages:
285–286
Language:
URL:
https://aclanthology.org/2022.eamt-1.32
DOI:
Bibkey:
Cite (ACL):
Diego Bartolome and Chris Jacob. 2022. Language I/O Solution for Multilingual Customer Support. In Proceedings of the 23rd Annual Conference of the European Association for Machine Translation, pages 285–286, Ghent, Belgium. European Association for Machine Translation.
Cite (Informal):
Language I/O Solution for Multilingual Customer Support (Bartolome & Jacob, EAMT 2022)
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PDF:
https://preview.aclanthology.org/emnlp-22-attachments/2022.eamt-1.32.pdf