Spoken Language Translation: Three Business Opportunities

Mark Seligman, Mike Dillinger


Abstract
This paper reports on three business opportunities encountered by Spoken Translation, Inc., a developer of software systems for automatic spoken translation: (1) a healthcare organization needing improved communications between limited-English patients and their caregivers; (2) a networking and communications firm aiming to add UN-style simultaneous interpreting to their telepresence facilities; and (3) the retail arm of a device manufacturer hoping to enable more effective in-store consulting for customers with imperfect command of an outlet's native language. None of these openings has yet led to substantial business, but one remains in negotiation. We describe how the business introductions came to us; the proposed use cases; demonstrations, presentations, tests, etc.; and issues/challenges. We also comment on early consumer-oriented products for spoken language translation. The aim is to provide a snapshot of one company's business possibilities and challenges at the dawn of the era of automatic interpreting.
Anthology ID:
2012.amta-commercial.16
Volume:
Proceedings of the 10th Conference of the Association for Machine Translation in the Americas: Commercial MT User Program
Month:
October 28-November 1
Year:
2012
Address:
San Diego, California, USA
Venue:
AMTA
SIG:
Publisher:
Association for Machine Translation in the Americas
Note:
Pages:
Language:
URL:
https://aclanthology.org/2012.amta-commercial.16
DOI:
Bibkey:
Cite (ACL):
Mark Seligman and Mike Dillinger. 2012. Spoken Language Translation: Three Business Opportunities. In Proceedings of the 10th Conference of the Association for Machine Translation in the Americas: Commercial MT User Program, San Diego, California, USA. Association for Machine Translation in the Americas.
Cite (Informal):
Spoken Language Translation: Three Business Opportunities (Seligman & Dillinger, AMTA 2012)
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PDF:
https://preview.aclanthology.org/emnlp-22-attachments/2012.amta-commercial.16.pdf