Computer-Assisted Multingual E-communication in a Variety of Application Areas

Adriane Rinsche


Abstract
The paper describes the architecture and functionality of LTC Communicator, a software product from the Language Technology Centre Ltd, which offers an innovative and cost-effective response to the growing need for multilingual web based communication in various user contexts. LTC Communicator was originally developed to support software vendors operating in international markets facing the need to offer web based multilingual support to diverse customers in a variety of countries, where end users may not speak the same language as the helpdesk. This is followed by a short description of several additional application areas of this software for which LTC has received EU funding: The AMBIENT project carries out a market validation for multilingual and multimodal eLearning for business and innovation management, the EUCAM project tests multilingual eLearning in the automotive industry, including a major car manufacturer and the German and European Metal Workers Associations, and the ALADDIN project provides a mobile multilingual environment for tour guides, interacting between tour operators and tourists, with the objective of optimising their travel experience. Finally, a case study of multilingual email exchange in conjunction with web based product sales is described.
Anthology ID:
2005.mtsummit-posters.20
Volume:
Proceedings of Machine Translation Summit X: Posters
Month:
September 13-15
Year:
2005
Address:
Phuket, Thailand
Venue:
MTSummit
SIG:
Publisher:
Note:
Pages:
458–464
Language:
URL:
https://aclanthology.org/2005.mtsummit-posters.20
DOI:
Bibkey:
Cite (ACL):
Adriane Rinsche. 2005. Computer-Assisted Multingual E-communication in a Variety of Application Areas. In Proceedings of Machine Translation Summit X: Posters, pages 458–464, Phuket, Thailand.
Cite (Informal):
Computer-Assisted Multingual E-communication in a Variety of Application Areas (Rinsche, MTSummit 2005)
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PDF:
https://preview.aclanthology.org/emnlp-22-attachments/2005.mtsummit-posters.20.pdf