@inproceedings{jokinen-2007-quality,
    title = "Quality of Service and Communicative Competence in {NLG} Evaluation",
    author = "Jokinen, Kristiina",
    editor = "Busemann, Stephan",
    booktitle = "Proceedings of the Eleventh {E}uropean Workshop on Natural Language Generation ({ENLG} 07)",
    month = jun,
    year = "2007",
    address = {Saarbr{\"u}cken, Germany},
    publisher = "DFKI GmbH",
    url = "https://aclanthology.org/W07-2301",
    pages = "3--6",
}
Markdown (Informal)
[Quality of Service and Communicative Competence in NLG Evaluation](https://aclanthology.org/W07-2301) (Jokinen, ENLG 2007)
ACL