Traditional text-based human-AI interactions typically follow a strict turn-taking approach. This rigid structure limits conversational flow, unlike natural human conversations, which can freely incorporate overlapping speech. However, our pilot study suggests that even in text-based interfaces, overlapping behaviors such as backchanneling and proactive responses lead to more natural and functional exchanges. Motivated by these findings, we introduce text-based overlapping interactions as a new challenge in human-AI communication, characterized by real-time typing, diverse response types, and interruptions. To enable AI systems to handle such interactions, we define three core tasks: deciding when to overlap, selecting the response type, and generating utterances. We construct a synthetic dataset for these tasks and train OverlapBot, an LLM-driven chatbot designed to engage in text-based overlapping interactions. Quantitative and qualitative evaluations show that OverlapBot increases turn exchanges compared to traditional turn-taking systems, with users making 72% more turns and the chatbot 130% more turns, which is perceived as efficient by end-users. This finding supports overlapping interactions and enhances communicative efficiency and engagement.

With the growing importance of detecting misinformation, many studies have focused on verifying factual claims by retrieving evidence. However, canonical fact verification tasks do not apply to catching subtle differences in factually consistent claims, which might still bias the readers, especially on contentious political or economic issues. Our underlying assumption is that among the trusted sources, one’s argument is not necessarily more true than the other, requiring comparison rather than verification. In this study, we propose ClaimDIff, a novel dataset that primarily focuses on comparing the nuance between claim pairs. In ClaimDiff, we provide human-labeled 2,941 claim pairs from 268 news articles. We observe that while humans are capable of detecting the nuances between claims, strong baselines struggle to detect them, showing over a 19% absolute gap with the humans. We hope this initial study could help readers to gain an unbiased grasp of contentious issues through machine-aided comparison.

Storytelling in early childhood provides significant benefits in language and literacy development, relationship building, and entertainment. To maximize these benefits, it is important to empower children with more agency. Interactive story rewriting through parent-children interaction can boost children’s agency and help build the relationship between parent and child as they collaboratively create changes to an original story. However, for children with limited proficiency in reading and writing, parents must carry out multiple tasks to guide the rewriting process, which can incur a high cognitive load. In this work, we introduce an interface design that aims to support children and parents to rewrite stories together with the help of AI techniques. We describe three design goals determined by a review of prior literature in interactive storytelling and existing educational activities. We also propose a preliminary prompt-based pipeline that uses GPT-3 to realize the design goals and enable the interface.

We propose NeuralWOZ, a novel dialogue collection framework that uses model-based dialogue simulation. NeuralWOZ has two pipelined models, Collector and Labeler. Collector generates dialogues from (1) user’s goal instructions, which are the user context and task constraints in natural language, and (2) system’s API call results, which is a list of possible query responses for user requests from the given knowledge base. Labeler annotates the generated dialogue by formulating the annotation as a multiple-choice problem, in which the candidate labels are extracted from goal instructions and API call results. We demonstrate the effectiveness of the proposed method in the zero-shot domain transfer learning for dialogue state tracking. In the evaluation, the synthetic dialogue corpus generated from NeuralWOZ achieves a new state-of-the-art with improvements of 4.4% point joint goal accuracy on average across domains, and improvements of 5.7% point of zero-shot coverage against the MultiWOZ 2.1 dataset.

GPT-3 shows remarkable in-context learning ability of large-scale language models (LMs) trained on hundreds of billion scale data. Here we address some remaining issues less reported by the GPT-3 paper, such as a non-English LM, the performances of different sized models, and the effect of recently introduced prompt optimization on in-context learning. To achieve this, we introduce HyperCLOVA, a Korean variant of 82B GPT-3 trained on a Korean-centric corpus of 560B tokens. Enhanced by our Korean-specific tokenization, HyperCLOVA with our training configuration shows state-of-the-art in-context zero-shot and few-shot learning performances on various downstream tasks in Korean. Also, we show the performance benefits of prompt-based learning and demonstrate how it can be integrated into the prompt engineering pipeline. Then we discuss the possibility of materializing the No Code AI paradigm by providing AI prototyping capabilities to non-experts of ML by introducing HyperCLOVA studio, an interactive prompt engineering interface. Lastly, we demonstrate the potential of our methods with three successful in-house applications.